How can I contact MyMcDonald's Rewards customer service?

Contact MyMcDonald's Rewards at (800) 244-6227.

How do I earn points with MyMcDonald's Rewards?

Customers earn points by making eligible purchases at participating McDonald's locations using the app or their registered McDonald's account.

What can I redeem my points for?

Points can be redeemed for free menu items, including drinks, fries, and burgers, depending on the number of points accumulated.

MyMcDonald’s Rewards

MyMcDonald's Rewards is a loyalty program that lets customers earn points on eligible purchases, which can be redeemed for free menu items. McDonald's is a fast-food chain that primarily serves burgers, fries, chicken sandwiches, breakfast items, and beverages.

Telephone

Customer service : (800) 244-6227

Mailing address

110 North Carpenter Street
Chicago, IL 60607-2101

Website

mcdonalds.com/us/en-us/mymcdonalds.html

What you need to know about MyMcDonald’s Rewards

MyMcDonald's Rewards customer service offers timely support, but response times can vary depending on the volume of inquiries and the method of contact. While some responses may be quicker, others could take longer, especially during busy periods.

Response times for MyMcDonald's Rewards customer service can vary based on the method of contact, the volume of inquiries, and the nature of the issue.
Issues with MyMcDonald's Rewards can be resolved through our insider guide or by using its executive contacts.
The customer service policies for MyMcDonald's Rewards are standard. Below are the frequently asked questions about MyMcDonald's Rewards.

How to resolve a problem with MyMcDonald’s Rewards

Try self-service first

Use our proven resolution methods, or MyMcDonald’s Rewards’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does MyMcDonald’s Rewards respond?

Phone support

MyMcDonald's Rewards customer service phone support response times can vary, and you may experience longer wait times during busy periods. McDonald's general customer service number is used for support, and wait times may depend on call volume. Call customer service at (800) 244-6227.

Email support

McDonald's does not typically list a direct email address for customer service on the website. Instead, the company provides a contact form through the website or encourages users to reach out via the app or customer support phone line.

Live chat

MyMcDonald's Rewards customer service offers live chat support through the McDonald's app or website. Response times can vary depending on the volume of inquiries.

Social media

When reaching out to MyMcDonald's Rewards customer service via social media, response times can vary depending on the platform and the volume of messages. Typically, responses can take anywhere from a few hours to a couple of days. McDonald's customer service is active on platforms such as X and Facebook. Here's how to reach MyMcDonald's Rewards via social media.

Help center/FAQ

The MyMcDonald's Rewards help center or FAQ section offers immediate access to commonly asked questions and self-service options, so you can often find answers without needing to wait. If your issue isn’t addressed in the FAQs, response times for further support can vary, but generally, you'll get a response within a few hours to a couple of days if you submit a query through its contact options.

Verified contacts