Monos
Monos makes luggage and travel accessories. Their products offer a minimalist approach to travel gear.
What you need to know about Monos
We have not received any recent complaints about Monos.
How to resolve a problem with Monos
Try self-service first
Use our proven resolution methods.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
Verified contacts
Monos customer service executives
Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →
Primary
Daniel Shin
Chief Operating Officer
Secondary
Trevor Vigfusson
Chief Financial Officer
Chief Executive
Victor Tam
Frequently asked questions about Monos
You can contact Monos support via its customer service email at hello@monos.com. It also has a live chat option available on its official website.
Monos is headquartered in Vancouver, British Columbia, Canada, but they serve customers internationally.
Monos was co-founded by Colin Ozawa, Daniel Shin, and Victor Tam in 2018. The company is privately owned by these founders.
Monos offers a 100-day trial period for its luggage.
Yes, Monos luggage comes with a lifetime warranty. This warranty covers any manufacturing defects in materials and workmanship for the life of the product.
Outdated info? Report it here
Disclaimer: Contact information is believed reliable but not guaranteed. Executives change contact details frequently. If an email bounces or a number is wrong, report it immediately. Published August 16, 2024. Updated October 7, 2024.