You can send money online, via the MoneyGram mobile app, or in person at a MoneyGram location. You'll need the recipient's details and payment information.
To receive money, visit a MoneyGram location with a valid photo ID and the reference number provided by the sender. You can also receive funds directly to your bank account or mobile wallet in some countries.
You can track your transfer online using the reference number or through the MoneyGram mobile app.
If you encounter any issues, contact MoneyGram customer service at (800) 926-9400 for assistance.
Yes, you can cancel a transfer as long as it has not been picked up or deposited. Contact customer service at (800) 926-9400 to initiate the cancellation.
Transfer times vary depending on the destination and delivery method, but many transfers are completed within minutes.
Fees vary based on the amount sent, the destination, and the payment method. You can calculate fees on the MoneyGram website before completing your transaction.
You can update your personal information by logging into your MoneyGram account online or contacting customer service at (800) 926-9400.
You'll need a valid photo ID such as a driver's license, passport, or government-issued ID.
Yes, there are limits which vary by country and payment method. Check the MoneyGram website or contact customer service at (800) 926-9400 for specific limits.
If you suspect fraud or a suspicious transaction, contact MoneyGram customer service at (800) 926-9400 immediately to report it.
MoneyGram accepts cash, debit cards, credit cards, and bank account transfers, though options may vary by location.
Disclaimer: Contact information is believed reliable but not guaranteed. Executives change contact details frequently. If an email bounces or a number is wrong, report it immediately. Published July 22, 2024. Updated August 8, 2025.
