Mayflower Customer Service Contacts

Mayflower provides long-distance and international relocation services, offering packing, transportation, and storage solutions for both residential and commercial moves.

How to reach a person at Mayflower

Mayflower Responsiveness rating

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3/5

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What you need to know about Mayflower

Mayflower customer service provides support through phone and online tools for booking, moving assistance, and claims, though response times and service quality can vary based on the issue.

Mayflower’s customer service response times

Mayflower Transit’s customer service response times vary depending on the platform:

  1. Phone support (Tel: (877) 720-4066): Generally responds during business hours, though wait times may vary based on call volume.
  2. Live chat: Usually provides quick responses for basic inquiries, though complex issues may take longer.
  3. Social media: Response times on platforms like Facebook or Twitter can range from a few hours to a couple of days, depending on the inquiry.

For more complex issues like claims or detailed inquiries, response times may be longer across all platforms.

How to resolve a problem with Mayflower

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Mayflower mailing address

700 Spring Mill Avenue
Conshohocken, PA 19428

Mayflower loyalty program

Mayflower Transit does not currently offer a formal loyalty program for repeat customers.

Mayflower social media channels

X


Mayflower executive customer service contacts

Primary Contact
Dennis Loughary
Support Services Manager
700 Spring Mill Avenue
Conshohocken, PA 19428
dennis_loughary@unigroup.com

LinkedIn

Secondary Contact
Lisa Liu
Customer Service Manager
700 Spring Mill Avenue
Conshohocken, PA 19428
lisa_liu@unigroup.com

LinkedIn

Chief Executive
Kevin A. Krakora
700 Spring Mill Avenue
Conshohocken, PA 19428
kevin_krakora@unigroup.com

LinkedIn

Mayflower’s customer service policies

What does Mayflower's Data Security policy cover?

Mayflower’s Data Security policy outlines measures to protect customers’ personal and sensitive information during the moving process, including secure data storage, encryption, and compliance with privacy regulations to prevent unauthorized access or data breaches.

What does Mayflower's Privacy Policy include?

Mayflower’s Privacy Policy outlines how the company collects, uses, and protects customers’ personal information, ensuring it is kept secure and used only for purposes related to the moving services, while also complying with privacy laws and offering customers rights over their data.

What do Mayflower's Terms and Conditions cover?

Mayflower’s Terms and Conditions outline the rights and responsibilities of both the customer and the company, covering aspects such as pricing, payment terms, moving services, cancellation policies, liability for damages or delays, and the handling of claims. It also includes provisions for insurance, dispute resolution, and the customer’s obligation to provide accurate information for the move.

How can I get a moving quote from Mayflower Transit?

You can request a quote online by visiting Mayflower’s quote page here.

Where can I find moving tips and guides?

Mayflower provides helpful moving tips and guides on the website, accessible through the moving resources page.

How do I track my shipment with Mayflower?

To track your shipment, visit the Mayflower shipment tracking page.

What should I do if I have an issue with my move?

For help with complaints or issues, contact Mayflower’s customer service directly via the contact us page.

How can I file a claim for damaged items?

To file a claim for damages, visit Mayflower’s claims page.

Where can I learn about Mayflower's moving insurance options?

Mayflower offers detailed information about its insurance options on the insurance and valuation page.

How do I prepare for an international move with Mayflower?

For tips and guidelines on international moving, visit Mayflower’s international moving page.

What is Mayflower's FAQ page for self-help?

You can find a collection of frequently asked questions on Mayflower’s FAQ page.

Frequently asked questions about Mayflower

Who owns Mayflower?

Mayflower Transit is owned by UniGroup, a transportation and logistics company.

How can I contact Mayflower customer service?

Contact Mayflower customer service at (877) 720-4066.

How do I get a moving quote from Mayflower?

Request a moving quote on Mayflower’s website by providing details about your move (size, distance, and services required), or by contacting customer service at (877) 720-4066 for a personalized estimate.

How to get professional help with your Mayflower problem

If you need help with Mayflower, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.

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 by Vonda on Elliott Report

Shein sent me the wrong item i have to go through way to much to return because of there mistake and you cant speak to a person on the phone . I will be leaving as a customer.

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