Lucy & Yak produces eco-friendly garments such as overalls, trousers, and accessories using organic and recycled materials.
What you need to know about Lucy & Yak
Lucy & Yak responds to customer inquiries within a few hours to a few days, depending on the complexity of the issue and the support method used.
- Response times from Lucy & Yak’s customer service can differ depending on the contact method, inquiry volume, and the issue’s complexity.
- Problems with Lucy & Yak can be resolved through our insider guide or by connecting with our executive contacts.
- The customer service policies at Lucy & Yak are standard. Here are the frequently asked questions about Lucy & Yak.
Lucy & Yak customer service response times
Lucy & Yak responds to customer inquiries promptly, with response times typically ranging from a few hours to a few days, depending on the level of support needed. However, here’s a general idea of what to expect:
Phone support | Lucy & Yak does not offer customer service phone support. |
Email support | Lucy & Yak’s customer service email support typically responds within 1 to 3 business days, though response times may vary based on the volume of inquiries. Email Lucy & Yak at hello@lucyandyak.com. |
Live chat | Lucy & Yak offers live chat support on the website, and response times typically range from a few minutes to an hour, depending on availability and volume. Live chat is usually available during business hours. |
Social media | Lucy & Yak provides customer service through its social media channels such as Instagram and Facebook. Response times can vary but typically range from a few hours to a couple of days, depending on the platform and inquiry volume. Here’s how to reach Lucy & Yak via social media. |
Help center/FAQ | Lucy & Yak’s help center and FAQ section are designed to provide immediate answers to common questions, so you can resolve issues without needing to wait for support. |
How to resolve a problem with Lucy & Yak
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Lucy & Yak mailing address
1824 West Waverly Drive
Suite A
Los Angeles, CA 90026
Lucy & Yak executive customer service contacts
Primary Contact
Jonathan Archer
Head of Operations
1824 West Waverly Drive
Suite A
Los Angeles, CA 90026
jonathan@lucyandyak.com
Secondary Contact
Chris Renwick
Co-founder
1824 West Waverly Drive
Suite A
Los Angeles, CA 90026
chris@lucyandyak.com
Chief Executive
Lucy Greenwood
1824 West Waverly Drive
Suite A
Los Angeles, CA 90026
lucy@lucyandyak.com
How can I contact Lucy & Yak customer service?
Email hello@lucyandyak.com.
Does Lucy & Yak have an online chat service?
Yes, Lucy & Yak can be contacted via an online chat service.
Do they offer international shipping?
Yes, Lucy & Yak ships internationally to various countries.
How to get professional help with your Lucy & Yak problem
If you need help with Lucy & Yak, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.