LongHorn Steakhouse is a casual dining chain that specializes in steak, other grilled meats, and American dishes.
LongHorn Steakhouse Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about LongHorn Steakhouse
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with LongHorn Steakhouse
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.LongHorn Steakhouse mailing address
6000 Hornet Drive
Grapevine, TX 76051
LongHorn Steakhouse executive customer service contacts
Primary Contact
Scott Anderson
Managing Partner
6000 Hornet Drive
Grapevine, TX 76051
sanderson@darden.com
Secondary Contact
Shane Brooks
Senior Vice President
6000 Hornet Drive
Grapevine, TX 76051
sbrooks@darden.com
Alternative Contact
Thomas Hall
Executive Vice President, Operations
6000 Hornet Drive
Grapevine, TX 76051
thall@darden.com
Who owns LongHorn Steakhouse?
LongHorn Steakhouse is owned by Darden Restaurants.
How can I contact customer service?
Call (800) 793-4126.
What should I do if there is an issue with my order?
If there’s an issue with your order, speak with your server or contact the restaurant management for assistance.
How to get professional help with your LongHorn Steakhouse problem
If you need help with LongHorn Steakhouse, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.