Liseberg

Liseberg is an amusement park in Gothenburg, Sweden, offering a variety of rides, attractions, and seasonal events.

Telephone
Customer service : +46-31-400-100
Mailing address
Övre Motvägen 2
Gothenburg, Sweden 412 51
Website
liseberg.se

What you need to know about Liseberg

Liseberg's customer service response times depend on various elements and can fluctuate.

How to resolve a problem with Liseberg

Try self-service first

Use our proven resolution methods, or Liseberg’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Liseberg respond?

Phone support
Liseberg's customer service phone support response times can vary depending on elements such as time of day, season, and volume of inquiries. During peak seasons, such as holidays or weekends, response times may be longer. Call customer service at
+46-31-400-100.
Email support
Liseberg's customer service email support response times can vary depending on the volume of inquiries and the time of year. Generally, you can expect a response within a few business days. During peak periods, such as holidays or when the park is busiest, responses might take a bit longer. Email Liseberg at kontakt@liseberg.se.
Live chat
Liseberg's customer service live chat support typically provides real-time responses during business hours, but the response time may vary depending on the current chat volume. During peak times, such as holidays or weekends, there might be slight delays. Generally, live chat is a fast way to get help for simple inquiries.
Social media
Liseberg's customer service on social media (such as Facebook or X) typically aims to respond within a few hours during business hours, but response times can vary based on the volume of messages the company receives. Social media support is often used for general inquiries or quick questions. During busy seasons or peak times, responses may take longer. Here's how to reach Liseberg via social media.
Help center/FAQ
Liseberg's help center and FAQ section is designed to provide immediate answers to common questions, so you can often find solutions without needing to contact customer service directly. The response time for help center resources is instant, as it’s a self-service platform. If your question isn’t answered there and you need further assistance, Liseberg’s customer service team will typically respond within a few business days via email or other channels.
Verified contacts

Liseberg customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Radoslav Holka
Manager
Secondary
Tina Resch
Executive Vice President, Chief Operating Officer
Chief Executive
Andreas Veilstrup Andersen
Chief Executive

Liseberg customer service policies

Liseberg’s safety policy focuses on maintaining a secure environment for all guests. The park implements various safety measures, including ride inspections, staff training, and clear signage. Guests are expected to follow safety guidelines, including height and health requirements for specific attractions.

Liseberg loyalty program

Liseberg offers a loyalty program called Liseberg Annual Pass. This program provides benefits such as unlimited access to the park, discounts, and other special offers for members.

Frequently asked questions about Liseberg

Yes, Liseberg can be contacted via an online chat service.
Tickets can be purchased online through Liseberg's website or at the park’s entrance.

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