Liseberg Customer Service Contacts

Liseberg is an amusement park in Gothenburg, Sweden, offering a variety of rides, attractions, and seasonal events.

How to reach a person at Liseberg

Liseberg Responsiveness rating

rating
3/5

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What you need to know about Liseberg

Liseberg’s customer service response times depend on various elements and can fluctuate.

Liseberg customer service response times

Liseberg’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:

Phone supportLiseberg’s customer service phone support response times can vary depending on elements such as time of day, season, and volume of inquiries. During peak seasons, such as holidays or weekends, response times may be longer. Call customer service at
+46-31-400-100.
Email supportLiseberg’s customer service email support response times can vary depending on the volume of inquiries and the time of year. Generally, you can expect a response within a few business days. During peak periods, such as holidays or when the park is busiest, responses might take a bit longer. Email Liseberg at kontakt@liseberg.se.
Live chatLiseberg’s customer service live chat support typically provides real-time responses during business hours, but the response time may vary depending on the current chat volume. During peak times, such as holidays or weekends, there might be slight delays. Generally, live chat is a fast way to get help for simple inquiries.
Social mediaLiseberg’s customer service on social media (such as Facebook or X) typically aims to respond within a few hours during business hours, but response times can vary based on the volume of messages the company receives. Social media support is often used for general inquiries or quick questions. During busy seasons or peak times, responses may take longer. Here’s how to reach Liseberg via social media.
Help center/FAQLiseberg’s help center and FAQ section is designed to provide immediate answers to common questions, so you can often find solutions without needing to contact customer service directly. The response time for help center resources is instant, as it’s a self-service platform. If your question isn’t answered there and you need further assistance, Liseberg’s customer service team will typically respond within a few business days via email or other channels.

How to resolve a problem with Liseberg

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Liseberg mailing address

Övre Motvägen 2
Gothenburg, Sweden 412 51

Liseberg loyalty program

Liseberg offers a loyalty program called Liseberg Annual Pass. This program provides benefits such as unlimited access to the park, discounts, and other special offers for members.

Liseberg social media channels

X


Liseberg executive customer service contacts

Primary Contact
Radoslav Holka
Manager
Övre Motvägen 2
Gothenburg, Sweden 412 51
radoslav.holka@liseberg.se

LinkedIn

Secondary Contact
Tina Resch
Executive Vice President, Chief Operating Officer
Övre Motvägen 2
Gothenburg, Sweden 412 51
tina.resch@liseberg.se

LinkedIn

Chief Executive
Andreas Veilstrup Andersen
Övre Motvägen 2
Gothenburg, Sweden 412 51
andreas.andersen@liseberg.se

LinkedIn

Liseberg customer service policies

What is Liseberg's safety policy?

Liseberg’s safety policy focuses on maintaining a secure environment for all guests. The park implements various safety measures, including ride inspections, staff training, and clear signage. Guests are expected to follow safety guidelines, including height and health requirements for specific attractions.

What is Liseberg's privacy policy?

Liseberg’s privacy policy explains how it collects, stores, and protects personal information from visitors. The park gathers only the data necessary for ticketing, customer service, and providing personalized experiences. Liseberg states that these data are securely stored and will not be shared with third parties without the visitor’s consent.

What is Liseberg's accessibility statement?

Liseberg’s accessibility statement describes measures taken to ensure that the park is accessible to all guests, including those with disabilities.

Can I manage my booking on Liseberg's website?

Yes, Liseberg allows visitors to manage bookings online. You can view, change, or cancel your reservation through your account or booking reference.

How can I request a refund or change my ticket?

Liseberg provides a self-service option for refunds and ticket changes on the website.

Can I access Liseberg’s park map online?

Yes, Liseberg offers a downloadable map of the park on its website.

Frequently asked questions about Liseberg

How can I contact Liseberg customer service?

Does Liseberg have an online chat service?

Yes, Liseberg can be contacted via an online chat service.

How can I buy tickets for Liseberg?

Tickets can be purchased online through Liseberg’s website or at the park’s entrance.

How to get professional help with your Liseberg problem

If you need help with Liseberg, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.

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