LinkedIn is a social network for professionals, where people can connect, share their work experience, and find job opportunities.
Linkedin Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List. Rate Linkedin
What you need to know about Linkedin
- Linkedin’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Linkedin with our insider guide or through our executive contacts.
- Linkedin’s customer service policies are standard. Here are our frequently asked questions about LinkedIn.
Linkedin customer service response times
Linkedin’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Response time: We do not recommend using Linkedin’s phone support. It has an automated message. Phone number: You can contact LinkedIn at (650) 687-3600. Availability: LinkedIn does not provide customer service support times. |
| Email support | LinkedIn does not have email support. |
| Live chat | Response time: Linkedin’s live chat support is operated by a bot, but you can request to speak a live agent. You can expect an initial response within a few minutes to 30 minutes during business hours. Availability: LinkedIn does not provide customer service support times. |
| Social media | Response time: Linkedin is active on social media platforms such as Instagram, Facebook and X. Response times can range from a few hours to a day depending on the platform and the inquiry’s complexity. |
How to resolve a problem with Linkedin
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Linkedin mailing address
1000 W Maude Ave
Sunnyvale, CA 94085
Linkedin loyalty program
LinkedIn doesn’t offer a traditional loyalty program, but users can subscribe to premium benefits, such as direct contact with hiring managers, visibility into who’s viewing their profile and their job competitors, as well as access to online courses.
Linkedin social media channels
Linkedin executive customer service contacts
Primary Contact
Joanna Pomykala
Vice President, Member and Customer Success
1000 W Maude Ave
Sunnyvale, CA 94085
jpomykala@linkedin.com
Secondary contact
Daniel Shapero
Chief Operating Officer
1000 W Maude Ave
Sunnyvale, CA 94085
dshapero@linkedin.com
Chief Executive
Ryan Roslansky
1000 W Maude Ave
Sunnyvale, CA 94085
rroslansky@linkedin.com
How do I contact Linkedin?
You can contact LinkedIn by phone at (650) 687-3600.
What is Linkedin’s customer service time?
LinkedIn does not provide customer support hours.
Who is the CEO of Linkedin?
Ryan Roslansky is the CEO of LinkedIn.
How to get professional help with your Linkedin problem
If you need help with Linkedin, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
