LinkedIn Customer Service Contacts

LinkedIn’s Privacy Policy (updated November 3, 2025) describes how LinkedIn and its affiliates, including Microsoft, collect and use personal data — including profile information, messages, activity data, and device information — to operate the platform, personalize content, serve ads, and improve services. Data may be shared with Microsoft and third-party partners. LinkedIn states it does not sell personal data. Members can manage data settings, opt out of AI training use of their data, and request deletion through account settings. Additional rights apply to members in the EU, EEA, and certain US states.

LinkedIn’s refund policy states that most Premium subscriptions — including Premium Career, Premium Business, LinkedIn Learning, Recruiter Lite, and Sales Navigator — are generally non-refundable once charged, unless the member has not used any Premium features within seven days of the billing date. Members who purchased through Apple must contact Apple directly for refund requests. EU members are entitled to a full refund within 14 days of subscription start. LinkedIn Premium subscriptions continue through the end of the current billing cycle after cancellation. Pay-per-action products such as LinkedIn Ads are also non-refundable.

LinkedIn’s User Agreement is the contract governing use of LinkedIn’s platform, apps, and services. Members must be at least 16 years old (or the minimum age in their country), provide accurate information, and comply with LinkedIn’s Professional Community Policies. LinkedIn grants a limited license to use the platform for its intended purpose. Members grant LinkedIn a non-exclusive license to use and distribute content they post. Disputes are subject to arbitration in most jurisdictions. LinkedIn may update the agreement at any time, with continued use constituting acceptance.

Yes, you can change the email address linked to your LinkedIn account by adding a new email in your account settings

You can cancel your LinkedIn subscription through your account settings. Go to “manage Premium account” and follow the cancellation steps.

You can close your LinkedIn account through your account settings under “close account.” This will delete your profile and data permanently.

If you believe your account has been compromised, go to LinkedIn’s account security help page and follow the steps to secure your account. If you cannot log in, use the “Forgot password” option at the sign-in page to reset your credentials. For further assistance, contact LinkedIn support through the help center.

LinkedIn may restrict accounts that violate its Professional Community Policies, including for spam, fake information, or prohibited content. If your account was restricted, LinkedIn will typically notify you by email with information on how to appeal. Submit an appeal through LinkedIn’s appeals process. If you do not receive a response, escalate to the executive contacts listed on this page.

To report a fraudulent job posting, open the listing and select the three-dot menu, then choose “report this job.” For broader account fraud concerns, visit LinkedIn’s trust and safety center. LinkedIn has faced recurring complaints about job scams on the platform — if you have suffered financial harm, also report the incident to the FTC at ReportFraud.ftc.gov.