Levi's
Levi’s produces denim jeans and other casual apparel and accessories under the Levi’s brand, selling them worldwide through retail stores, third-party retailers, and online channels. It is part of the U.S.-based Levi Strauss & Co.
What you need to know about Levi's
Levi’s responds to most customer complaints in a satisfactory manner.
- Levi’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Levi’s with our insider guide or through our executive contacts.
- Here are our frequently asked questions about Levi’s.
How to resolve a problem with Levi's
Try self-service first
Use our proven resolution methods.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
How fast does Levi's respond?
Levi's customer service executives
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Levi's loyalty program
Levi’s Red Tab™ loyalty program is a free rewards system where you sign up, earn points when you spend, and later redeem those points for discounts at checkout once you hit a minimum threshold; points expire after about a year and there are other perks like free shipping and returns and occasional exclusive access, but you don’t get cash back and the rewards depend on what and how much you spend.
Frequently asked questions about Levi's
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