Kryptek sells camouflage clothing and gear.
Kryptek Outdoor Group Responsiveness rating
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What you need to know about Kryptek Outdoor Group
The company responds to most customer complaints in a satisfactory manner.
- Kryptek Outdoor Group’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Kryptek Outdoor Group with our insider guide or through its executive contacts.
- Kryptek Outdoor Group’s customer service policies are standard. Here are our frequently asked questions about Kryptek Outdoor Group.
Kryptek Outdoor Group customer service response times
Kryptek Outdoor Group’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Kryptek Outdoor Group’s customer service phone support operates Monday through Friday from 8 a.m. to 5 p.m. Pacific time, and response times typically range from 1 to 2 business days during those hours. Call customer service at (208) 772-2100. |
| Email support | Kryptek Outdoor Group’s customer service email support operates Monday through Friday from 8 a.m. to 5 p.m. Pacific time. Response times for emails typically range from 1 to 2 business days. Email Kryptek Outdoor Group at info@kryptek.com. |
| Live chat | Kryptek Outdoor Group’s customer service live chat operates Monday through Friday from 8 a.m. to 5 p.m. Pacific time, with live chat support available during these hours. Response times for live chat typically range from a few minutes to 1 to 2 business days, depending on the volume of inquiries. |
| Social media | Kryptek Outdoor Group’s customer service is also active on social media platforms such as Facebook, Instagram, and X. The company typically responds within 1 to 2 business days during operating hours, which are Monday through Friday, 8 a.m. to 5 p.m. Pacific time. Here’s how to reach Kryptek Outdoor Group via social media. |
| Help center/FAQ | Kryptek Outdoor Group’s help center and FAQ section offer detailed answers to common questions, providing quick self-service support for customers. |
How to resolve a problem with Kryptek Outdoor Group
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Kryptek Outdoor Group mailing address
1410 N 1st Street
Coeur d’Alene, ID 83814
Kryptek Outdoor Group loyalty program
Kryptek Outdoor Group does not have a loyalty program.
Kryptek Outdoor Group social media channels
Kryptek Outdoor Group executive customer service contacts
Primary Contact
Justin Sparks
Vice President
1410 N 1st Street
Coeur d’Alene, ID 83814
justin@kryptek.com
Secondary Contact
Tim Piver
Chief Operations Officer
1410 N 1st Street
Coeur d’Alene, ID 83814
tim@kryptek.com
Chief Executive
Butch Whiting
1410 N 1st Street
Coeur d’Alene, ID 83814
butch@kryptek.com
Kryptek Outdoor Group customer service policies
What is Kryptek Outdoor Group's privacy policy?
Kryptek Outdoor Group’s privacy policy outlines how the company collects, uses, and protects customer information.
What are Kryptek Outdoor Group's terms and conditions?
Kryptek’s terms and conditions detail important policies, including its product warranty, the Pro Program with discounts for eligible professionals, and the criteria for becoming an authorized dealer.
What is Kryptek Outdoor Group's return policy?
Kryptek Outdoor Group’s return policy allows for returns within 30 days of the original purchase date for a refund to your original form of payment.
Kryptek Outdoor Group self-service links
How can I track my order?
Visit the website, log into your account, and navigate to the “My Account” section. Click on “Order History” to view details of your past orders.
How do I create an account?
Visit the website, click on “Sign Up” or “Account” at the top of the page. Enter your email address, create a secure password, and fill in any required personal details such as your name and address and click “Create Account” to finish the process.
How can I update my payment information?
Visit the website, log into your account, and go to “Account Settings.” Select “Payment Methods” or a similar option. You’ll be prompted to add a new payment method or update the existing one by entering your new card details.
How can I contact Kryptek Outdoor Group customer service?
Call (208) 772-2100 or email info@kryptek.com.
Does Kryptek Outdoor Group have an online chat service?
Yes, Kryptek Outdoor Group has an online chat service.
Where can I buy Kryptek products?
Kryptek products can be purchased through the website and at authorized retailers.
How to get professional help with your Kryptek Outdoor Group problem
If you need help with Kryptek Outdoor Group, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
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