Kering
Kering is a French company that owns luxury fashion and lifestyle brands like Gucci, Saint Laurent, and Balenciaga. It focuses on high-end products, including clothing, accessories, and jewelry.
What you need to know about Kering
Customer service experiences with Kering can be a hit or miss. Some users report fast, helpful responses, while others find the support to be slow.
- Kering’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Kering through our insider guide or our executive contacts.
- Kering's customer service policies are standard. Here are our frequently asked questions about Kering.
How to resolve a problem with Kering
Try self-service first
Use our proven resolution methods, or Kering’s self-service links below.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
Kering customer service executives
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Kering self-service links
Kering customer service policies
Frequently asked questions about Kering
- Gucci
- Saint Laurent
- Balenciaga
- Bottega Veneta
- Alexander McQueen
- Brioni
- Pomellato
- DoDo
- Qeelin
- Kering Eyewear
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