Gucci is a luxury fashion brand founded in 1921 in Florence, Italy, by Guccio Gucci. Its makes high-end clothing, handbags, shoes, accessories, and fragrances.
How to reach a person at Gucci
Customer service: (877) 482-2430
Gucci Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Gucci
We have not received any recent complaints about Gucci.
How to resolve a problem with Gucci
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Gucci mailing address
G Commerce Europe SpA
Via Don Lorenzo Perosi, 6
50018 Scandicci
Florence, Italy
Gucci executive customer service contacts
Primary Contact
Susan Chokachi
Executive Vice President Brand and Client Officer
G Commerce Europe SpA
Via Don Lorenzo Perosi, 6
50018 Scandicci
Florence, Italy
susan.chokachi@gucci.com
Secondary Contact
Lucinda Rosso
Executive Vice President and Chief People Officer at Gucci America
G Commerce Europe SpA
Via Don Lorenzo Perosi, 6
50018 Scandicci
Florence, Italy
lucinda.rosso@gucci.com
Andrea Pini
Chief Financial Officer and Chief Operating Officer at the Americas
G Commerce Europe SpA
Via Don Lorenzo Perosi, 6
50018 Scandicci
Florence, Italy
andrea.pini@gucci.com
Chief Executive
Stefano Cantino
G Commerce Europe SpA
Via Don Lorenzo Perosi, 6
50018 Scandicci
Florence, Italy
stefano.cantino@gucci.com
Does Gucci have live chat?
Yes, Gucci offers a live chat in the bottom-right corner on its website.
What is the contact number for Gucci?
Reach Gucci customer service at (877) 482-2430.
What is the email for Gucci?
Contact Gucci by email at clientservice-europe@it.gucci.com, or fill out their email contact form.
What is the customer service hours for Gucci?
Gucci customer service is available:
Monday – Saturday: 9 a.m.- 11 p.m. Eastern time
Sunday: 10 a.m. – 9 p.m. Eastern time
How to get professional help with your Gucci problem
If you need help with Gucci, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
