Kemper

Kemper offers a range of insurance products, including auto, home, life, and health coverage.

Telephone
Customer service : (866) 860-9348
Mailing address
1 East Wacker Drive, 24th Floor
Chicago, IL 60601
Website
kemper.com

What you need to know about Kemper

Kemper's customer service response times can vary depending on the volume of inquiries and the type of support needed.

How to resolve a problem with Kemper

Try self-service first

Use our proven resolution methods, or Kemper’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Kemper respond?

Phone support
Kemper's customer service phone support typically operates Monday through Friday from 8 a.m. to 7 p.m. Eastern time. Response times can vary depending on the volume of inquiries, but it is generally recommended to call during off-peak hours, such as early mornings or mid-afternoons, to minimize wait times.

Call customer care at (866) 860-9348.
Email support
Kemper's customer service does not prominently list a direct email address for support, instead encouraging customers to utilize online contact forms and self-service options available on the website.
Live chat
Kemper does not offer live chat support on its website.
Social media
Kemper offers customer support through social media channels such as Facebook and X during standard business hours, typically 8 a.m. to 7 p.m. Eastern time, Monday through Friday. Response times on social media can vary, but customers can generally expect a reply within a few hours during working hours.

Here's how to reach Kemper via social media.
Help center/FAQ
Kemper’s help center and FAQ support are available 24/7 online, providing immediate access to answers for common questions about policies, claims, and account management. While the FAQ section offers self-service without wait times, response times for more detailed inquiries submitted through the help center may vary, especially during peak hours.
Verified contacts

Kemper customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Andy Ramamoorthy
Chief Operations and Transformation Officer
Secondary
Jose Galiano
Chief Operations Officer
Chief Executive
C. Thomas Evans, Jr.
Interim CEO, Secretary & General Counsel

Kemper customer service policies

Kemper's privacy policy outlines how the company collects, uses, and protects personal information. The company uses customer data to provide insurance products, process claims, improve services, and communicate with policyholders.

Kemper loyalty program

Kemper does not offer a loyalty program.

Frequently asked questions about Kemper

Call (866) 860-9348.
Yes, Kemper offers online account management, where you can view, pay bills, and make changes to your policy.

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