Kawasaki Motors Corp., U.S.A. is a subsidiary of Kawasaki Heavy Industries, specializing in the distribution and marketing of motorcycles, ATVs, watercraft, and utility vehicles in the U.S.
Kawasaki Motors Corp., U.S.A. Responsiveness rating
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What you need to know about Kawasaki Motors Corp., U.S.A.
Customer service experiences with Kawasaki Motors Corp., U.S.A. can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.
- Kawasaki Motors Corp., U.S.A.’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Kawasaki Motors Corp., U.S.A. with our insider guide or through our executive contacts.
- Kawasaki Motors Corp., U.S.A.’s customer service policies are standard. Here are our frequently asked questions about Kawasaki Motors Corp., U.S.A..
Kawasaki Motors Corp., U.S.A. customer service response times
Kawasaki Motors Corp., U.S.A.’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Typically responds within a few minutes during business hours, but wait times may increase during peak periods. Kawasaki Motors Corp., U.S.A. customer service is available Monday through Friday from 7 a.m. to 4 p.m. Pacific time. Call Kawasaki Motors Corp., U.S.A. customer service at (866) 802-9381. |
| Email support | Kawasaki Motors Corp., U.S.A. does not offer email support. |
| Online contact form | You can expect a response from the online contact form within 1 to 3 business days. |
| Live chat support | Responses via the live chat support are often immediate or within a few minutes, though wait times can increase depending on demand. Live chat support is available Monday 8 a.m. to 11 a.m., 12:30 p.m. to 2:30 p.m, Tuesday through Friday 8 a.m. to 11 p.m., 12:30 p.m. to 4 p.m. (all times Pacific). |
| Social media | Response times via social media can vary, but Kawasaki Motors Corp., U.S.A. typically replies within 24 to 48 hours on platforms like Facebook, Twitter, and Instagram. You can find Kawasaki Motors Corp., U.S.A.’s social media accounts here. |
How to resolve a problem with Kawasaki Motors Corp., U.S.A.
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Kawasaki mailing address
P.O. Box 25252
Santa Ana, CA 92799-5252
Kawasaki Motors Corp., U.S.A. executive customer service contacts
Primary Contact
Patrick Kelly
Senior Director, Customer and Technical Support, U.S.A.
P.O. Box 25252
Santa Ana, CA 92799-5252
patrick@kawasaki-motors.com
Secondary Contact
Jim Basman
Operations Manager
P.O. Box 25252
Santa Ana, CA 92799-5252
jim@kawasaki-motors.com
Alternative Contact
Tatsuo Kawaguch
President of Kawasaki Motors Corp., U.S.A.
P.O. Box 25252
Santa Ana, CA 92799-5252
tatsuo@kawasaki-motors.com
How can I contact Kawasaki Motors Corp., U.S.A. customer service in the U.S.A.?
Call Kawasaki Motors Corp., U.S.A. customer service at (866) 802-9381.
When can I contact Kawasaki Motors Corp., U.S.A. customer service?
Kawasaki Motors Corp., U.S.A. customer service is available Monday through Friday from 7 a.m. to 4 p.m. Pacfic time.
Does Kawasaki Motors Corp., U.S.A. have an online contact form?
Yes, you can find Kawasaki Motors Corp., U.S.A.‘s online contact form here.
How to get professional help with your Kawasaki Motors Corp., U.S.A. problem
If you need help with Kawasaki Motors Corp., U.S.A., you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.