Interislander

Interislander is a ferry service that operates between the North and South Islands of New Zealand, crossing the Cook Strait.

Telephone
Main : +64-4-498-3302
Email
Mailing address
Level 1, 5 Courtenay Place
Wellington, 6011, New Zealand
Website
interislander.co.nz

What you need to know about Interislander

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Interislander

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Interislander customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Stephanie Thompson
Customer Service Manager
Secondary
Rodrigo Latoza
Vice President, Customer Service
Chief Executive
Peter Reidy

Frequently asked questions about Interislander

Yes, you can find the online contact form here.
Seven days a week between 8 a.m. to 5 p.m. New Zealand time zone.
Call +64-4-498-3302 or email feedback@interislander.co.nz.
Yes, bookings can be modified or canceled, but fees and conditions apply based on the fare type and timing. Call +64-4-498-3302 or email feedback@interislander.co.nz.
Call +64-4-498-3302 or email feedback@interislander.co.nz.

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