Instagram Customer Service Contacts

Call (650) 543-4800 or email support@instagram.com.

It commonly takes about a week for a support team to get back to you with a response.

Go to the login page, tap “Forgot password?” enter your email address, username or phone number, and follow the instructions sent to your email or phone.

Go to your profile, tap “Edit Profile,” enter your new username in the “Username” field, and tap “Done” (iOS) or the checkmark (Android).

Go to the Instagram login page, tap “Forgot password?”, and follow the instructions to reset your password. If you can’t access your email or phone number, visit the Instagram Help Center for further instructions on recovering your account.

Tap the menu icon, select “Settings,” then “Security,” and tap “Two-Factor Authentication.” Follow the prompts to choose your preferred security method.

Tap the three dots (menu) above the post, select “Report,” and follow the prompts. For profiles, go to the profile, tap the three dots (menu), and select “Report.”

You will receive a notification explaining why. If you believe it was removed in error, you can appeal by following the instructions in the notification.

Try restarting the app, checking for updates, or restarting your device. You can also check the Instagram Help Center for known issues and troubleshooting tips.

Go to “Settings,” then “Apps,” find Instagram, and tap “Storage” followed by “Clear Cache.” On iOS, you need to uninstall and reinstall the app to clear the cache.

Go to your profile, tap the menu icon, select “Settings,” then “Account,” and tap “Switch to Professional Account.” Follow the prompts to complete the setup.

Go to your profile, tap the menu icon, and select “Insights.” Here, you can view metrics and data about your account’s performance, including engagement and reach.

Go to your profile, tap the menu icon, select “Settings,” then “Account,” and tap “Request Verification.” Fill out the form with your account details and submit it for review. Verification is granted to accounts that are authentic, notable, and meet Instagram’s criteria.

Log in to Instagram from a mobile browser or computer, go to your profile, select “Edit Profile,” and click “Temporarily disable my account” at the bottom of the page. Choose a reason and re-enter your password to confirm.

Go to the Instagram account deletion page on a mobile browser or computer, select a reason for deletion, and re-enter your password. Click “Permanently delete my account” to confirm.

Instagram is owned by Meta Platforms, Inc. (formerly Facebook, Inc.), which owns several other companies, including Instagram and WhatsApp. Meta is also involved in other projects, like Oculus and various AI ventures.

The CEO of Instagram is Adam Mosseri (as of 2024). Send him an email at adam.mosseri@instagram.com. Additionally, Adam Mosseri is active on Instagram and Twitter, so engaging with his posts or messaging there could be an informal option.

The standard email format for Instagram executives follows the Meta email format:

[firstname].[lastname]@instagram.com or [firstname].[lastname]@fb.com.