Indian Railways Customer Service Contacts

Indian Railways is the national railway system of India. It operates most of the trains across the country, providing passenger and freight services.

How to reach a person at Indian Railways

Customer service: 0755-4090600

Indian Railways Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Indian Railways

We have not received any recent complaints about Indian Railways.

How to resolve a problem with Indian Railways

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Indian Railways mailing address

Raisina Road
New Delhi, Delhi 110001

Indian Railways social media channels


Indian Railways executive customer service contacts

Chief Executive
Satish Kumar
Raisina Road
New Delhi, Delhi 110001
S.Kumar@gov.in

Frequently asked questions about Indian Railways

Where is the head office of Indian Railways?

The head office of Indian Railways is located in New Delhi, India.

Who owns Indian Railways?

Indian Railways is owned by the Government of India under the Ministry of Railways.

Who is the CEO of Indian Railways?

Indian Railways is led by the Chairman and CEO of the Railway Board. As of now, the CEO is Satish Kumar.

How do I contact Indian Railways?

Contact Indian Railways through their official portal, RailMadad, for customer support. Or call its customer service at 0755-4090600 or 0755-6610661.

How to get professional help with your Indian Railways problem

If you need help with Indian Railways, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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