Hy-Vee

Hy-Vee is a Midwestern grocery store chain offering groceries, pharmacy services, and household goods.

Telephone
Main : (515) 267-2800
Toll free : (800) 772-4098
Email
Mailing address
5820 Westown Parkway
West Des Moines, Iowa 50266-8223
Website
hy-vee.com

What you need to know about Hy-Vee

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Hy-Vee

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Hy-Vee customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Ruea Ramsay
Customer Service Manager
Secondary
Sarah Block
Customer Experience Director
Chief Executive
Jeremy Gosch

Frequently asked questions about Hy-Vee

Call (800) 772-4098 or email productinquiry@hy-vee.com.
Yes, you can find the online contact form here. There is also a live chat option available on the contact form page.
Monday to Friday 7 a.m. to 7 p.m.; Saturday and Sunday 9 a.m. to 5 p.m. (all times Central).
Log into your Hy-Vee account to view your order history.
Hy-Vee accepts returns of most items with a receipt. Specific return policies may vary by store and product category.

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