Hurtigruten is a Norwegian company that operates coastal ferry services and expedition cruises along Norway’s coast and in polar regions.
Hurtigruten Responsiveness rating
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What you need to know about Hurtigruten
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Hurtigruten
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Hurtigruten mailing address
1st Floor
210 Pentonville Rd
Hurtigruten executive customer service contacts
Primary Contact
Neelam Irshad
Customer Service Executive
1st Floor
210 Pentonville Rd
neelam.irshad@hurtigruten.com
Primary Contact
Ollie Compton
Director, Global Customer Acquisition
1st Floor
210 Pentonville Rd
ollie.compton@hurtigruten.com
Chief Executive
Hedda Felin
1st Floor
210 Pentonville Rd
hedda.felin@hurtigruten.com
How can I contact Hurtigruten customer service?
Call +44-2039-933-846 or email book@hurtigruten.com.
How do I make a booking or reservation with Hurtigruten?
Bookings can be made online through Hurtigruten’s website, via their mobile app, or by calling customer service at +44-2039-933-846 or email book@hurtigruten.com.
How can I change or cancel my booking with Hurtigruten?
Changes or cancellations can be made online through your account or by contacting customer service at +44-2039-933-846 or email book@hurtigruten.com. Fees may apply depending on the fare conditions and timing of the change.
What is Hurtigruten's refund policy?
Refund policies depend on the type of fare and the timing of the cancellation. Review the terms and conditions of your booking or contact customer service at at +44-2039-933-846 or email book@hurtigruten.com for details.
How to get professional help with your Hurtigruten problem
If you need help with Hurtigruten, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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