Hightower is a software company that offers tools for managing leasing, property operations, and tenant relationships.
How to reach a person at Hightower Advisors
Chicago office (312) 962-3800
New York office (917) 286-2700
Hightower Advisors Responsiveness rating
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What you need to know about Hightower Advisors
Hightower Advisors generally responds to customer service inquiries promptly, but response times may vary depending on the nature of the request and the volume of inquiries.
- Hightower Advisors’ customer service response times may vary depending on the method of contact, the nature of the issue, and the volume of inquiries.
- Our insider guide or its executive contacts can assist in resolving any issues you may encounter with Hightower Advisors.
- Hightower Advisors’ customer service policies are standard. Below are the frequently asked questions regarding Hightower Advisors.
Hightower Advisors customer service response times
Hightower Advisors’ customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Call customer service: Chicago Office (312) 962-3800 New York Office (917) 286-2717. Hours of operation: 9 a.m. to 6 p.m. in the local time zones of its offices Hightower Advisors’ customer service response times can vary, but you can expect assistance within a few hours or on the same business day, depending on the complexity of the inquiry. |
| Email support | Hightower Advisors does not provide a customer service email address on its website, but the company offers an online contact form for inquiries. |
| Live chat | Hightower Advisors does not offer a live chat feature on the website. |
| Social media | Hightower Advisors does not prominently advertise social media as a primary customer service channel. However, if customers do reach out via the social media platforms, response times may vary based on the platform and the inquiry. Here’s how to reach Hightower Advisors via social media. |
| Help center/FAQ | Hightower Advisors offers a help center and FAQ section on its website, providing self-service resources for common inquiries. |
How to resolve a problem with Hightower Advisors
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Hightower Advisors mailing address
200 West Madison Street
Suite 2500
Chicago, IL 60606
Hightower Advisors executive customer service contacts
Primary Contact
Danna Jarvis
Executive Director of Operations
200 West Madison Street
Suite 2500
Chicago, IL 60606
djarvis@hightoweradvisors.com
Secondary Contact
Michael DiBiasio
Chief Operating Officer
200 West Madison
Suite 2500
Chicago, IL 60606
mdibiasio@hightoweradvisors.com
Chief Executive
Bob Oros
200 West Madison
Suite 2500
Chicago, IL 60606
boros@hightoweradvisors.com
How can I contact Hightower Advisors customer service?
Call the Chicago office at (312) 962-3800 or the New York office at (917) 286-2700.
What products does Hightower Advisors offer?
Hightower Advisors provides a platform designed to streamline leasing processes, property operations, and data analysis for commercial real estate professionals.
Does Hightower Advisors have a mobile app?
Yes, Hightower offers a mobile app that allows users to manage real estate operations and access its data on the go.
How to get professional help with your Hightower Advisors problem
If you need help with Hightower Advisors, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.