Hightower Advisors

Hightower is a software company that offers tools for managing leasing, property operations, and tenant relationships.

Telephone

Customer service : (312) 962-3800

Customer service : (917) 286-2700

Mailing address

200 West Madison Street, Suite 2500
Chicago, IL 60606

Website

hightoweradvisors.com

What you need to know about Hightower Advisors

Hightower Advisors generally responds to customer service inquiries promptly, but response times may vary depending on the nature of the request and the volume of inquiries.

Hightower Advisors' customer service response times may vary depending on the method of contact, the nature of the issue, and the volume of inquiries.
Our insider guide or its executive contacts can assist in resolving any issues you may encounter with Hightower Advisors.
Hightower Advisors' customer service policies are standard. Below are the frequently asked questions regarding Hightower Advisors.

How to resolve a problem with Hightower Advisors

Try self-service first

Use our proven resolution methods, or Hightower Advisors’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Hightower Advisors respond?

Phone support

Call customer service:

Chicago Office (312) 962-3800
New York Office (917) 286-2717.

Hours of operation: 9 a.m. to 6 p.m. in the local time zones of its offices

Hightower Advisors’ customer service response times can vary, but you can expect assistance within a few hours or on the same business day, depending on the complexity of the inquiry.

Email support

Hightower Advisors does not provide a customer service email address on its website, but the company offers an online contact form for inquiries.

Live chat

Hightower Advisors does not offer a live chat feature on the website.

Social media

Hightower Advisors does not prominently advertise social media as a primary customer service channel. However, if customers do reach out via the social media platforms, response times may vary based on the platform and the inquiry.

Here's how to reach Hightower Advisors via social media.

Help center/FAQ

Hightower Advisors offers a help center and FAQ section on its website, providing self-service resources for common inquiries.

Verified contacts