Hebridean Island Cruises offers small-ship voyages around the Scottish Hebrides.
What you need to know about Hebridean Island Cruises
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Hebridean Island Cruises
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Hebridean Island Cruises mailing address
Kintail House
Carleton New Road
Skipton
Washington, North Yorkshire BD23 2DE, United Kingdom
Hebridean Island Cruises executive customer service contacts
Primary Contact
Jonathan Moffatt
Head of Sales and Marketing
Kintail House
Carleton New Road
Skipton, North Yorkshire BD23 2DE, United Kingdom
Jonathan.Moffatt@hebridean.co.uk
Secondary Contact
Lyndsey Milne
Hotel Director
Kintail House
Carleton New Road
Skipton, North Yorkshire BD23 2DE, United Kingdom
Lyndsey.Milne@hebridean.co.uk
Chief Executive
Ken Charleson
Kintail House
Carleton New Road
Skipton, North Yorkshire BD23 2DE, United Kingdom
Ken.Charleson@hebridean.co.uk
How can I contact Hebridean Island Cruises customer service?
Call 011-44-1756-704704 or email reservations@hebridean.co.uk.
Does Hebridean Island Cruises have an online contact form?
Yes, you can find the online contact form here.
What is the cancellation policy?
The cancellation policy varies depending on how close to the departure date you cancel. Call customer service at 011-44-1756-704704 or email reservations@hebridean.co.uk for more information.
Can I book excursions in advance?
Yes, excursions can be pre-booked before your cruise or arranged on board.
How to get professional help with your Hebridean Island Cruises problem
If you need help with Hebridean Island Cruises, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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