H-E-B

H-E-B is an American grocery store chain based in Texas.

Telephone
Main : (800) 432-3113
Mailing address
646 S Flores St
San Antonio, TX 78204
Website
heb.com

What you need to know about H-E-B

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with H-E-B

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

H-E-B customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Noelia Romero
Director of Customer Service
Secondary
Sue Beck
Director of Customer Service
Chief Executive
Charles Butt

Frequently asked questions about H-E-B

Yes, you can find the online contact form here.
Seven days a week from 7 a.m. to 8 p.m. Central time.
H-E-B operates stores primarily in Texas and northern Mexico, with locations in major cities and regional areas across Texas.
You can find the nearest H-E-B store using the store locator on the website or mobile app.

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