Florida Blue is a health insurance company that provides a range of medical coverage options to individuals and businesses in Florida.
Florida Blue Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Florida Blue
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Florida Blue
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Florida Blue mailing address
4800 Deerwood Campus Pkwy
Jacksonville, FL 32246
Florida Blue executive customer service contacts
Primary Contact
Denise Love
Sr. Director, Customer Solutions
4800 Deerwood Campus Pkwy
Jacksonville, FL 32246
denise.love@floridablue.com
Secondary Contact
Kelvin Ramirez
Customer Service Operations Manager
4800 Deerwood Campus Pkwy
Jacksonville, FL 32246
kelvin.ramirez@floridablue.com
Chief Executive
Patrick Geraghty
4800 Deerwood Campus Pkwy
Jacksonville, FL 32246
patrick.geraghty@floridablue.com
How can I contact Florida Blue customer service?
You can call Florida Blue at (800) 352-2583 or email csr@floridablue.com.
What is the Florida Blue claims process?
The Florida Blue claims process involves submitting your medical bills and claim information through the member portal or by email to csr@floridablue.com. You can track the status of your claims online or by calling Florida Blue customer service at (800) 352-2583 for updates.
How do I find a Florida Blue provider?
You can find a Florida Blue provider by using the “Find a Doctor” tool on the Florida Blue website. Simply enter your location and search for doctors, hospitals, or specialists within your network.
How to get professional help with your Florida Blue problem
If you need help with Florida Blue, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
