First Horizon is a regional bank in the United States
How to reach a person at First Horizon
Main: (800) 382-5465
First Horizon Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about First Horizon
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with First Horizon
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
First Horizon mailing address
165 Madison Avenue
Memphis, TN 38103
First Horizon executive customer service contacts
Primary Contact
Anthony Restel
President, Regional Banking
165 Madison Avenue
Memphis, TN 38103
anthony.restel@firsthorizon.com
Secondary Contact
Tammy LoCascio
Chief Operating Officer
165 Madison Avenue
Memphis, TN 38103
tammy.locascio@firsthorizon.com
Chief Executive
Bryan Jordan
165 Madison Avenue
Memphis, TN 38103
bryan.jordan@firsthorizon.com
How can I contact First Horizon customer service?
Call (800) 382-5465 or email customerservice@firsthorizon.com.
Does First Horizon have an online contact form?
Yes, you can find the online contact form here.
Does First Horizon have a branch locator?
Yes, you can find the branch locator here.
How do I reset my First Horizon online banking password?
Visit the First Horizon online banking login page and click on “Forgot Password?” Follow the prompts to reset your password.
How can I report a lost or stolen First Horizon credit or debit card?
Call (800) 382-5465 or email customerservice@firsthorizon.com.
How to get professional help with your First Horizon problem
If you need help with First Horizon, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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