First Horizon
First Horizon is a regional bank based in Memphis, Tenn.
What you need to know about First Horizon
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with First Horizon
Try self-service first
Use our proven resolution methods.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
Verified contacts
First Horizon customer service executives
Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →
Chief Executive
Bryan Jordan
Chief Executive
Frequently asked questions about First Horizon
Call (800) 382-5465 or email customerservice@firsthorizon.com.
Yes, you can find the online contact form here.
Yes, you can find the branch locator here.
Visit the First Horizon online banking login page and click on "Forgot Password?" Follow the prompts to reset your password.
Call (800) 382-5465 or email customerservice@firsthorizon.com.
Outdated info? Report it here
Disclaimer: Contact information is believed reliable but not guaranteed. Executives change contact details frequently. If an email bounces or a number is wrong, report it immediately. Published August 21, 2024. Updated October 26, 2025.