Dockers

Dockers is a brand specializing in khaki pants and casual clothing, often associated with business casual wear.

Telephone
Main : (800) 362-5377
Mailing address
1155 Battery Street
San Francisco, CA 94111
Website
dockers.com

What you need to know about Dockers

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Dockers

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Dockers customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Tim McCall
Store Manager
Secondary
Liz O'Neill
Executive Vice President and Chief Operations Officer Levi's
Chief Executive
Liz O’Neill
Executive Vice President and Chief Operations Officer Levi’s
Chief Executive
Natalie MacLennan
Vice President, Customer Service

Frequently asked questions about Dockers

Call (800) 362-5377.
Yes, you can find chat support on the website.
Seven days a week from 7 a.m. to 7 p.m. Pacific time.
Log into your Dockers account or use the tracking link provided in your confirmation email.
Dockers typically offers a 30-day return policy for unworn items. Check the website for detailed return conditions.

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