Dockers is a brand specializing in khaki pants and casual clothing, often associated with business casual wear.
Dockers Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Dockers
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Dockers
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Dockers mailing address
1155 Battery Street
San Francisco, CA 94111
Dockers executive customer service contacts
Primary Contact
Tim McCall
Store Manager
1155 Battery Street
San Francisco, CA 94111
tmccall@dockers.com
Secondary Contact
Liz O’Neill
Executive Vice President and Chief Operations Officer Levi’s
1155 Battery Street
San Francisco, CA 94111
loneill@dockers.com
Chief Executive
Natalie MacLennan
Vice President, Customer Service
1155 Battery Street
San Francisco, CA 94111
nmaclennan@dockers.com
How can I contact Dockers customer service?
Call (800) 362-5377.
Does Dockers have chat support?
Yes, you can find chat support on the website.
When can I contact Dockers customer service?
Seven days a week from 7 a.m. to 7 p.m. Pacific time.
How can I track my order?
Log into your Dockers account or use the tracking link provided in your confirmation email.
What is Dockers' return policy?
Dockers typically offers a 30-day return policy for unworn items. Check the website for detailed return conditions.
How to get professional help with your Dockers problem
If you need help with Dockers, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.