Depop is a mobile app for buying and selling secondhand clothes and accessories.
Depop Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Depop
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Depop
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Depop mailing address
123 5th Avenue
6th Floor
New York, NY 10010
Depop executive customer service contacts
Primary Contact
Steven Beevers
Senior Community Experience Manager
123 5th Avenue
6th Floor
New York, NY 10010
steven@depop.com
Secondary Contact
Rachel McShane
Chief Operating Officer
123 5th Avenue
6th Floor
New York, NY 10010
rachel@depop.com
Chief Executive
Kruti Patel Goyal
123 5th Avenue
6th Floor
New York, NY 10010
kruti@depop.com
How can I contact Depop customer service?
To contact Depop email support@depop.com.
What payment methods are accepted on Depop?
Depop accepts payments via PayPal, debit or credit card, and Apple Pay.
How do I create a Depop account?
You can create a Depop account by downloading the app, signing up with an email address, or using your Google or Facebook account.
How to get professional help with your Depop problem
If you need help with Depop, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.