ColourPop

ColourPop is a cosmetics brand that sells a variety of makeup and skin care products.

Mailing address
1400 Stellar Drive
Oxnard, CA 93033
Website
colourpop.com

What you need to know about ColourPop

How to resolve a problem with ColourPop

Try self-service first

Use our proven resolution methods, or ColourPop’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does ColourPop respond?

Phone support
ColourPop does not have phone support.
Email support
Email inquiries typically take 3 to 5 business days to receive a response, although it can sometimes be longer if there’s a high volume of customer service requests. Email address: Customers can contact ColourPop through its "contact us" page.
Live chat
ColourPop does not have live chat support.
Social media
ColourPop is active on social media platforms such as Instagram, Facebook and X. Response times can range from a few hours to a day depending on the platform and the inquiry’s complexity.
Verified contacts

ColourPop customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Sabeen Sadiq
Customer Success Lead
Secondary
Lauren Hill
Senior Director, Digital and Ecommerce
Chief Executive
Vivian Weng

ColourPop customer service policies

ColourPop’s privacy policy outlines how it collects, uses, and protects personal data. It employs measures like encryption and secure servers to safeguard the information you provide, including personal details and payment information. It may share your data with third-party services for operational purposes but ensure these partners comply with privacy standards. You have the right to access, correct, or request deletion of your data.

ColourPop loyalty program

ColourPop does not have a loyalty program.

Frequently asked questions about ColourPop

Find more information on ColourPop’s website about shipping rates.

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