Colonia Express is a ferry service that operates between Buenos Aires, Argentina, and Colonia del Sacramento, Uruguay, providing transportation for passengers and vehicles across the Río de la Plata.
How to reach a person at Colonia Express
Main: +598-2-403-8050
Colonia Express Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Colonia Express
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Colonia Express
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Colonia Express mailing address
Av. Elvira Rawson de Dellepiane 155
Dársena Sur
Terminal de Cruceros, CABA Buenos Aires, Argentina
Colonia Express executive customer service contacts
Primary Contact
David Rehermann
Administrator
Av. Elvira Rawson de Dellepiane 155
Dársena Sur
Terminal de Cruceros
Washington, CABA Buenos Aires, Argentina
david.rehermann@coloniaexpress.com
Primary Contact
Luis Romero
Superintendent
Av. Elvira Rawson de Dellepiane 155
Dársena Sur
Terminal de Cruceros
Washington, CABA Buenos Aires, Argentina
luis.romero@coloniaexpress.com
Chief Executive
Sebastian Planas
Av. Elvira Rawson de Dellepiane 155
Dársena Sur
Terminal de Cruceros
Washington, CABA Buenos Aires, Argentina
sebastian.planas@coloniaexpress.com
How can I contact Colonia Express customer service?
Call +598-2-403-8050 or email atencionalcliente@coloniaexpress.com.
When can I contact Colombia Express customer service?
Seven days a week from 9 a.m. to 7 p.m. Argentina time zone (UTC-3).
Is there a lost and found service?
Yes, Colonia Express has a lost and found service. Contact customer service at +598-2-403-8050 or email atencionalcliente@coloniaexpress.com for assistance with lost items.
How do I report a problem with my trip?
Call +598-2-403-8050 or email atencionalcliente@coloniaexpress.com.
Can I travel with pets on Colonia Express?
Yes, pets are allowed under certain conditions. Contact customer service at +598-2-403-8050 or email atencionalcliente@coloniaexpress.com for specific details and requirements.
How to get professional help with your Colonia Express problem
If you need help with Colonia Express, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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