Club Pilates is a fitness studio offering low-impact, full-body workouts based on Pilates reformer exercises.
How to reach a person at Club Pilates
Main: (916) 445-1254
Club Pilates Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Club Pilates
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Club Pilates
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Club Pilates mailing address
17877 Von Karman Ave
Suite 100
Irvine, CA 92614
Club Pilates executive customer service contacts
Primary Contact
Vanessa Coleman
General Manager
17877 Von Karman Ave
Suite 100
Irvine, CA 92614
vanessa.coleman@clubpilates.com
Secondary Contact
Callie Wylie
Vice President, Operations
17877 Von Karman Ave
Suite 100
Irvine, CA 92614
callie.wylie@clubpilates.com
Chief Executive
Mike Gray
17877 Von Karman Ave
Suite 100
Irvine, CA 92614
mike.gray@clubpilates.com
Does Club Pilates have an online contact form?
Yes, you can find the online contact form here.
How can I contact Pilates Club customer service?
Call (916) 445-1254 or email operations@clubpilates.com.
What is the cancellation policy for memberships and classes?
Policies vary by location, but most studios require notice 12-24 hours before a class to avoid a fee, and membership cancellations may require a 30-day notice.
Can I freeze or pause my membership?
Many Club Pilates locations allow members to freeze or pause their membership for a set period, often for a small monthly fee.
How to get professional help with your Club Pilates problem
If you need help with Club Pilates, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.