Carolina Herrera Customer Service Contacts

Carolina Herrera is a luxury fashion brand that makes clothing, accessories, and fragrances. It was founded by designer Carolina Herrera.

How to reach a person at Carolina Herrera

Customer service: (855) 597-7368

Carolina Herrera Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Carolina Herrera

We have not received any recent complaints about Carolina Herrera.

How to resolve a problem with Carolina Herrera

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Carolina Herrera mailing address

501 7th Avenue
New York, NY 10018

Carolina Herrera social media channels

X


Carolina Herrera executive customer service contacts

Primary Contact
Afrona Delishi
Operations Manager- North America
501 7th Avenue
New York, NY 10018
a.delishi@carolinaherrera.com

LinkedIn

Secondary Contact
Peggy Yang
Senior Vice President Operations
501 7th Avenue
New York, NY 10018
p.yang@carolinaherrera.com

LinkedIn

Chief Executive
Emilie Rubinfeld
President
501 7th Avenue
New York, NY 10018
e.rubinfeld@carolinaherrera.com

LinkedIn

Maria Drobenko
Executive Assistant to President and Creative Director
501 7th Avenue
New York, NY 10018
m.drobenko@carolinaherrera.com

LinkedIn

Frequently asked questions about Carolina Herrera

Who owns Carolina Herrera?

Carolina Herrera is owned by Puig North America, Inc.

How can I contact Carolina Herrera's customer service?

For Carolina Herrera New York:

  • Phone: Call (855) 653-2469
  • Availability: February to October: Monday to Friday, 10 a.m. to 6 p.m. Eastern time November to January: Monday to Saturday, 10 a.m. to 8 p.m. Eastern time 

For CH Carolina Herrera:

  • Phone: Toll-Free at (833) 878-0434
  • Availability: Monday to Friday: 9 a.m. to 7 p.m. Eastern time,Saturday: 10 a.m. to 6 p.m. Eastern time.

How do I email Carolina Herrera?

Carolina Herrera New York and Beauty:

  • Email: contact@carolinaherrera.com

CH Carolina Herrera:

  • Email: contact.us@chcarolinaherrera.com

How to get professional help with your Carolina Herrera problem

If you need help with Carolina Herrera, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.