Calvin Klein

Calvin Klein is a fashion brand that sells clothing, underwear, accessories, and fragrances. It was founded in 1968 in the United States and is now owned by PVH Corp.

Telephone
Online inquiries : (866) 513-0513
Store inquiries : (866) 214-6694
Mailing address
205 West 39th Street
New York, NY 10018
Website
calvinklein.us/en

What you need to know about Calvin Klein

Calvin Klein generally responds to customer service issues in a satisfactory manner.

How to resolve a problem with Calvin Klein

Try self-service first

Use our proven resolution methods, or Calvin Klein’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Calvin Klein respond?

Phone supportStore inquiries: Store inquiries:
Usually 1 to 45 minutes. Availability: Phone support is available Monday through Friday from 9 a.m. to 9 p.m., and weekends from 9 a.m. to 5 p.m. Eastern time.
Email support
Usually 1 to 5 business days. Availability: Email support is available Monday through Friday from 9 a.m. to 9 p.m., and weekends from 9 a.m. to 5 p.m. Eastern time.
Live chat support
Usually 1 to 45 minutes. Availability: Live chat support is available Monday through Friday from 9 a.m. to 9 p.m., and weekends from 9 a.m. to 5 p.m. Eastern time.
Social media
Calvin Klein is active on social media platforms such as [platform name], [platform name], [platform name], ….

Response times can range from 1 to 48 hours depending on the platform and the inquiry’s complexity.
Help center/FAQ
Calvin Klein's help center/FAQ provides quick answers to common questions regarding...
Verified contacts

Calvin Klein customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Carrie Provenzano
Senior Vice President
Secondary
Leonardo Minerva
Chief Operating Officer and Managing Director
Chief Executive
Donald Kohler
Chief Executive officer

Calvin Klein customer service policies

Calvin Klein collects personal data to improve shopping experiences and provide personalized services. Users can manage communication preferences and opt out of marketing messages.  

Calvin Klein loyalty program

Calvin Klein's Preferred Loyalty Program gives members 1 point per pre-tax dollar spent in participating stores and online in the U.S., Canada, and Puerto Rico. After earning 200 points, members get a $20 reward valid for 90 days. The program also includes expedited checkout, exclusive promotions, and a birthday gift. Users must create an account to join, and full terms apply.

Frequently asked questions about Calvin Klein

Reach Calvin Klein customer support through the following methods:
Calvin Klein customer service hours are:
  • Monday through Friday: 9 a.m. to 9 p.m. Eastern time
  • Saturday and Sunday: 9 a.m. to 9 p.m. Eastern time

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