Calvin Klein is a fashion brand that sells clothing, underwear, accessories, and fragrances. It was founded in 1968 in the United States and is now owned by PVH Corp.
How to reach a person at Calvin Klein
Online inquiries: (866) 513-0513
Store inquiries: (866) 214-6694
Calvin Klein Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List. Rate Calvin Klein
What you need to know about Calvin Klein
Calvin Klein generally responds to customer service issues in a satisfactory manner.
- Calvin Klein’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Calvin Klein with our insider guide or through our executive contacts.
- Calvin Klein’s customer service policies are standard. Here are our frequently asked questions about Calvin Klein.
Calvin Klein customer service response times
| Phone support Store inquiries: (866) 214-6694 Store inquiries: (866) 214-6694 | Response times: Usually 1 to 45 minutes. Availability: Phone support is available Monday through Friday from 9 a.m. to 9 p.m., and weekends from 9 a.m. to 5 p.m. Eastern time. |
| Email support | Response times: Usually 1 to 5 business days. Availability: Email support is available Monday through Friday from 9 a.m. to 9 p.m., and weekends from 9 a.m. to 5 p.m. Eastern time. |
| Live chat support | Response times: Usually 1 to 45 minutes. Availability: Live chat support is available Monday through Friday from 9 a.m. to 9 p.m., and weekends from 9 a.m. to 5 p.m. Eastern time. |
| Social media | Calvin Klein is active on social media platforms such as [platform name], [platform name], [platform name], …. Response times can range from 1 to 48 hours depending on the platform and the inquiry’s complexity. |
| Help center/FAQ | Calvin Klein’s help center/FAQ provides quick answers to common questions regarding… |
How to resolve a problem with Calvin Klein
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Calvin Klein mailing address
205 West 39th Street
New York, NY 10018
Calvin Klein loyalty program
Calvin Klein’s Preferred Loyalty Program gives members 1 point per pre-tax dollar spent in participating stores and online in the U.S., Canada, and Puerto Rico. After earning 200 points, members get a $20 reward valid for 90 days. The program also includes expedited checkout, exclusive promotions, and a birthday gift. Users must create an account to join, and full terms apply.
Calvin Klein social media channels
Calvin Klein executive customer service contacts
Primary Contact
Carrie Provenzano
Senior Vice President
205 West 39th Street
New York, NY 10018
carrie@calvinklein.com
Secondary Contact
Leonardo Minerva
Chief Operating Officer and Managing Director
205 West 39th Street
New York, NY 10018
leonardo@calvinklein.com
Chief Executive
Donald Kohler
205 West 39th Street
New York, NY 10018
Donald@calvinklein.com
How can I contact Calvin Klein?
Reach Calvin Klein customer support through the following methods:
- Phone support: Call (866) 513-0513 for online inquiries or (866) 214-6694 for store inquiries.
- Email support: Contact Form
- Live chat: Available on the bottom right-hand corner of the official Calvin Klein website.
What are Calvin Klein’s business hours?
Calvin Klein customer service hours are:
- Monday through Friday: 9 a.m. to 9 p.m. Eastern time
- Saturday and Sunday: 9 a.m. to 9 p.m. Eastern time
How to get professional help with your Calvin Klein problem
If you need help with Calvin Klein, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.