Calpak Customer Service Contacts

Solgaard makes eco-friendly travel gear and accessories. It focuses on sustainability by using recycled ocean plastic to create products, including backpacks, suitcases, and other travel essentials.

How to reach a person at Calpak

Calpak Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Calpak

We have not received any recent complaints about Calpak.

How to resolve a problem with Calpak

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Calpak mailing address

1151 Broadway
Suit 3S
New York, New York 10001

Calpak social media channels

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Calpak executive customer service contacts

Primary Contact
Roy Kwon
Vice President
1151 Broadway
Suit 3S
New York, New York 10001
Roy@calpaktravel.com

Secondary Contact
Sounun Tek
Senior Director of Marketing
1151 Broadway
Suit 3S
New York, New York 10001
@calpaktravel.com

Chief Executive
Saleem Qureshi
1151 Broadway
Suit 3S
New York, New York 10001
Saleem@calpaktravel.com

Frequently asked questions about Calpak

How do I contact CALPAK?

You can contact CALPAK through its customer service email at help@calpaktravel.com. It also has a contact form on its official website.

Does CALPAK luggage come with a warranty?

Yes, CALPAK luggage comes with a warranty. It offers a 2-year limited warranty that covers manufacturing defects in materials and workmanship.

Who founded CALPAK?

CALPAK was founded by Edward and Judy Kwon in 1989. The company started as a small family-owned business.

What is CALPAK?

CALPAK specializes in travel accessories, including luggage, bags, and travel essentials.

How to get professional help with your Calpak problem

If you need help with Calpak, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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