Big Agnes Customer Service Contacts

Big Agnes makes outdoor gear and equipment, such as tents and sleeping bags, for camping and hiking.

How to reach a person at Big Agnes

Customer service: (877) 554-897

Big Agnes Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Big Agnes

We have not received any recent complaints about Big Agnes.

How to resolve a problem with Big Agnes

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Big Agnes mailing address

PO Box 220
Steamboat Springs, CO 80477

Big Agnes social media channels


Big Agnes executive customer service contacts

Primary Contact
Tim LeRoy
Manager of Quality, Sustainability & Compliance
710 Yampa St.
Steamboat Springs, CO 80487
TLeRoy@bigagnes.com

Secondary Contact
Len Zanni
Co-Owner, Marketing
710 Yampa St.
Steamboat Springs, CO 80487
LZanni@bigagnes.com

Chief Executive
Bill Gamber
Co-Owner
710 Yampa St.
Steamboat Springs, CO 80487
BGamber@bigagnes.com

Frequently asked questions about Big Agnes

How do I contact Big Agnes?

Contact Big Agnes by calling its customer service at (877) 554-8975 or by emailing its at customerservice@bigagnes.com. Also, visit its website and use the contact form provided.

What is the Big Agnes trade-in program?

Big Agnes offers a trade-in program where customers can trade in its gently used gear for store credit. 

Who owns Big Agnes?

Big Agnes is an independently owned company based in Steamboat Springs, Colorado. The company was founded by Bill Gamber and a group of outdoor enthusiasts who remain involved in its operations.

How to get professional help with your Big Agnes problem

If you need help with Big Agnes, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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