Bernina Railway

The Bernina Railway is a Swiss mountain railway connecting St. Moritz in Switzerland to Tirano in Italy.

Mailing address
Bahnhofstrasse 25
7001 Chur, Switzerland
Website
berninarailway.com

What you need to know about Bernina Railway

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Bernina Railway

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Start with the primary contact below, then escalate step by step if needed.

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Verified contacts

Bernina Railway customer service executives

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Primary
Piotr Caviezel
Head of Sales and Marketing at Rhaetian Railway
Secondary
Paul Blumenthal
Director at Rhaetian Railway
Chief Executive
Renato Fasciati
Chief Executive

Frequently asked questions about Bernina Railway

Yes, you can find the online contact form here.
Email tickets@berninarailway.com.
The Bernina Railway is a part of the Rhätische Bahn AG (Rhaetian Railway), a Swiss railway company that operates several scenic routes in the Swiss Alps. The Bernina Railway is one of the Rhaetian Railway's most famous lines, running between St. Moritz, Switzerland, and Tirano, Italy.
Tickets can be purchased online through the Rhätische Bahn website, at ticket counters in stations, or via authorized travel agencies.
Changes and cancellations depend on the ticket type. Refunds are usually available for fully flexible tickets, but non-refundable tickets may not allow changes. Contact customer service at tickets@berninarailway.com for specific inquiries.

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