Berghaus

Berghaus is a British outdoor clothing and equipment brand known for its technical apparel and gear designed for hiking, climbing, and other outdoor activities.

Telephone
Main : +44-1254-277247
Mailing address
PO Box 1, Gateshead
NE11 0PD, United Kingdom
Website
berghaus.com

What you need to know about Berghaus

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Berghaus

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

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Verified contacts

Berghaus customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Charles Pym
Global Brand and Product Director, Senior Vice President
Secondary
Lisa Bittel
Customer Service Manager
Chief Executive
Richard Cotter
Chief Executive

Frequently asked questions about Berghaus

Yes, you can find the online contact form here.
Call +44-1254-277247.
Once your order has shipped you will receive a tracking email that includes a tracking number to monitor your delivery.
You can change or cancel your order within a limited time frame usually before it has shipped.  Contact customer service at +44-1254-277247 for assistance.
Berghaus provides a size guide on their website.

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