Beretta

Beretta is an Italian manufacturer of firearms and accessories.

Telephone
Main : (800) 237-3882
Mailing address
17601 Beretta Drive
Gallatin, TN 37066
Website
beretta.com

What you need to know about Beretta

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Beretta

Try self-service first

Use our proven resolution methods, or Beretta’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Beretta respond?

Phone support
Hours of operation:

Monday through Friday from 9 a.m. to 5 p.m. Eastern time.

Response times may vary based on the volume of inquiries, but the support team typically responds during business hours.

Call customer service at (800) 237-3882.
Email support
Beretta does not provide a direct customer service email address on its website. However, the company offers an online contact form for inquiries.
Live chat
Hours of operation:

Monday through Friday from 9 a.m. to 5 p.m. Eastern time.

Live chat response times can vary depending on the volume of inquiries, but you can usually expect a response within a few minutes during business hours.
Social media
Hours of operation:

Monday through Friday from 9 a.m. to 5 p.m. Eastern time.

Response times on social media may vary depending on the volume of messages, but you can generally expect a reply within 1 to 2 business days during working hours.

Here's how to reach Beretta via social media.
Help center/FAQ
The help center and FAQ provide immediate answers to most questions, with no waiting period for responses.
Verified contacts

Beretta customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Richard Grimes
Director of Manufacturing Operations
Secondary
Francesco Franzini
Vice President Operations
Chief Executive
Carlo Ferlito
Chief Executive

Beretta customer service policies

Beretta's privacy policy describes how the company uses, collects, and protects your personal information. It details the types of data collected, such as personal and transactional information, and explains how these data are used to process orders and comply with legal requirements.

Beretta loyalty program

Beretta offers a loyalty program called Beretta Rewards, where U.S. customers can earn points on eligible purchases made through the website.

Frequently asked questions about Beretta

Call (800) 237-3882.
Yes, Beretta can be contacted via an online chat service.
You can register your Beretta firearm online through the website or by mailing a completed registration form.

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