Bekins Van Lines is a moving company specializing in residential and commercial relocation services. It provides local, long-distance and international moves, as well as storage and packing services.
What you need to know about Bekins Van Lines
Bekins Van Lines offers customer service through phone support and an online contact form, providing assistance for moving, scheduling, and inquiries.
- Depending on the method of contact, the volume of inquiries, and the nature of the issue, Bekins Van Lines customer service response times may vary.
- Our insider guide or executive contacts can help you resolve an issue with Bekins Van Lines.
- The customer service policies at Bekins Van Lines are standard. Below are the frequently asked questions about Bekins Van Lines.
Bekins Van Lines customer service response times
Bekins Van Lines typically responds to customer service inquiries within 24 to 48 hours, depending on the communication method. However, here’s a general idea of what to expect:
Phone support | Response time typically ranges from a few minutes to around 10 to 15 minutes, depending on call volume and the time of day. During peak summer moving season, wait times may be longer. Call the customer service at (800) 456-8092. |
Email support | Bekins Van Lines typically responds to customer service email inquiries within 1 to 3 business days. Response times may vary depending on the volume of requests and the nature of the inquiry. Email Bekins Van Lines at bekinscustomercare@wvlcorp.com. |
Social media | Bekins Van Lines typically responds to customer service inquiries on social media (such as Facebook or X) within 24 to 48 hours. Response times may vary depending on the platform and the volume of messages they receive. Here’s how to reach Bekins Van Lines via social media. |
Help center/FAQ | Bekins Van Lines’ customer service help center or FAQ section provides general information, and typically does not involve direct responses. For specific inquiries, response times for email or phone support are generally 1 to 3 business days, depending on the nature of the request. |
How to resolve a problem with Bekins Van Lines
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Bekins Van Lines mailing address
8010 Castleton Road
Indianapolis, IN 46250
Bekins Van Lines executive customer service contacts
Primary Contact
Kevin Miller
Vice President, Operations
8010 Castleton Road
Indianapolis, IN 46250
kevin_miller@wvlcorp.com
Secondary Contact
Jim Gaw
President
8010 Castleton Road
Indianapolis, IN 46250
jim_gaw@wvlcorp.com
Chief Executive
Mark Kirschner
8010 Castleton Road
Indianapolis, IN 46250
mark_kirschner@wvlcorp.com
What is the relationship between Bekins Van Lines and Wheaton Van Lines?
Wheaton Van Lines is the parent company of Bekins Van Lines.
How can I contact Bekins Van Lines customer service?
Call (800) 456-8092 or email bekinscustomercare@wvlcorp.com.
How do I get a quote from Bekins Van Lines?
Request a quote online through the website or call customer service at (800) 456-8092 to schedule an in-home or virtual estimate.
How to get professional help with your Bekins Van Lines problem
If you need help with Bekins Van Lines, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.