Barrhead Travel Holidays is a travel agency offering holiday packages and services.
How to reach a person at Barrhead Travel
Main: +44-330-094-8364
Barrhead Travel Responsiveness rating
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What you need to know about Barrhead Travel
The company responds to most customer complaints in a satisfactory manner.
- Barrhead Travel’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Barrhead Travel with our insider guide or through its executive contacts.
- Barrhead Travel’s customer service policies are standard. Here are our frequently asked questions aboutBarrhead Travel.
Barrhead Travel customer service response times
Barrhead Travel’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Barrhead Travel’s customer service phone support response times vary based on the time of day and season, with longer wait times during peak travel periods such as summer and holidays. Call customer service at +44-330-094-8364 (UK time) from Monday to Friday, 8:30 a.m. to 6 p.m., and Saturday, 9 a.m. to 5 p.m. Phone support is closed on Sundays. |
| Email support | Barrhead Travel’s customer service email support response times depend on the type of inquiry and overall demand. Responses typically range from 24 to 72 hours, but during peak travel seasons or disruptions (e.g., flight cancellations), wait times may be longer. Email Barrhead Travel at customercare@barrheadtravel.co.uk (UK time) from Monday to Friday, 8:30 a.m. to 6 p.m., and Saturday, 9 a.m. to 5 p.m. Email support is closed on Sundays. |
| Live chat | Barrhead Travel’s live chat support response times depend on agent availability and the time of day. It is one of the fastest ways to get assistance for general inquiries. Live chat is available from Monday to Friday, 8:30 a.m. to 6 p.m., and Saturday, 9 a.m. to 5 p.m. Live chat support is closed on Sundays. |
| Social media | Barrhead Travel is active on social media platforms such as Facebook, Messenger, and X, with response times varying based on agent availability. Support is available from Monday to Friday, 8:30 a.m. to 6 p.m., and Saturday, 9 a.m. to 5 p.m. Social media support is closed on Sundays. |
| Help center/FAQ | Barrhead Travel’s help center/FAQ section provides immediate answers to common questions, offering guidance on bookings, cancellations, refunds, and other travel-related inquiries. |
How to resolve a problem with Barrhead Travel
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Barrhead Travel mailing address
Libertas House
39 St. Vincent Place
Glasgow, Scotland, UK G1 2ER
Barrhead Travel loyalty program
Barrhead Travel does not have a loyalty program.
Barrhead Travel social media channels
Barrhead Travel executive customer service contacts
Primary Contact
Julie Taylor
Operations Director
Libertas House
39 St. Vincent Place
Glasgow, Scotland, UK G1 2ER
julie.taylor@barrheadtravel.co.uk
Secondary Contact
Jacqueline Dobson
President
Libertas House
39 St. Vincent Place
Glasgow, Scotland, UK G1 2ER
jacqueline.dobson@barrheadtravel.co.uk
Chief Executive
J.D. O’Hara
1633 Broadway
New York, NY 10019
johara@internova.com
Barrhead Travel customer service policies
What are Barrhead Travel's terms and conditions?
Barrhead Travel’s terms and conditions outline the rules and guidelines for booking holidays, flights, hotels, and other travel services through the company.
What is Barrhead Travel's privacy policy?
Barrhead Travel’s privacy policy explains how the company collects, uses, stores, and protects customer data.
What is Barrhead Travel's cancellation policy?
Barrhead Travel’s cancellation policy outlines the terms, conditions, and fees associated with canceling a booking.
Barrhead Travel self-service links
How can I check my booking details online?
Visit the website, log into your account, navigate to the “My Bookings” section, and select your reservation to view your booking details, including itinerary, payment status, and travel documents.
How do I make a payment for my booking online?
Visit the website, log into your account, navigate to the “Payments” section, and follow the instructions to complete your payment securely.
How can I update my contact details for a booking?
Visit the website, log into your account, navigate to “My Profile”, and update your phone number, email, or address as needed.
What is the relationship between Barrhead Travel and Internova Travel Group?
Barrhead Travel is a subsidiary of Internova Travel Group, with Travel Leaders Group acting as an intermediary parent company. Essentially, Barrhead Travel operates under its own brand in the UK but is ultimately owned and governed by Internova Travel Group, which provides corporate oversight and strategic direction.
How can I contact Barrhead Travel customer service?
To contact Barrhead Travel call +44-330-094-8364 or email customercare@barrheadtravel.co.uk.
Does Barrhead Travel have an online chat service?
Yes, Barrhead Travel has an online chat service.
How to get professional help with your Barrhead Travel problem
If you need help with Barrhead Travel, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
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