Bandcamp is an online platform for artists to share and sell music directly to listeners.
Bandcamp Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Bandcamp
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Bandcamp
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Bandcamp mailing address
1172 Harrison Street
Suite 300
San Francisco, CA 94103
Bandcamp executive customer service contacts
Primary Contact
Louise Woletz-Hinz
Head Of Support
1172 Harrison Street
Suite 300
San Francisco, CA 94103
louise@bandcamp.com
Secondary Contact
Lara Peterson
Vice President
1172 Harrison Street
Suite 300
San Francisco, CA 94103
lara@bandcamp.com
Chief Executive
Austo Jay
1172 Harrison Street
Suite 300
San Francisco, CA 94103
austo@bandcamp.com
How can I contact Bandcamp customer service?
To contact Bandcamp email support@bandcamp.com.
Does Bandcamp have an online chat service?
Yes, Bandcamp can be contacted via an online chat service.
How do I create a Bandcamp account?
Visit the website to register with an email address and password.
How to get professional help with your Bandcamp problem
If you need help with Bandcamp, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.