Badlands Gear designs and manufactures hunting equipment and accessories.
Badlands Gear Responsiveness rating
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What you need to know about Badlands Gear
Customer service experiences with Badlands Gear are generally positive, as it has been reported to us that the customer service is satisfactory.
- Badlands Gear’s customer service response times may differ based on the contact method, the number of inquiries, and the type of issue.
- You can address a problem with Badlands Gear using our insider guide or by reaching out to its executive team.
- Badlands Gear’s customer service policies are typical. Check out our frequently asked questions about Badlands Gear.
Badlands Gear’s customer service response times
Badlands Gear’s customer service response times can vary depending on the platform and the nature of the inquiry.
| Warranty repairs | According to Badlands Gear’s help center, the company aims to complete warranty work within 3-4 working days. Including shipping both ways, customers can expect a total turnaround time of about 10 days. |
| Email inquiries (info@badlandsgear.com) | Some customers have reported quick responses to emails, with turnaround times of about three weeks for repairs, including shipping. |
| Phone support: (800) 782-4356 | Instances of prompt phone support have been noted, with representatives addressing issues and arranging replacements or repairs efficiently. |
| Social media | While specific response times on platforms like Facebook, Instagram, and Twitter are not detailed, Badlands Gear maintains an active presence on these channels. Engaging with customers through posts and comments suggests a commitment to timely interactions. However, for urgent or detailed inquiries, direct contact methods such as phone or email may yield quicker responses. |
How to resolve a problem with Badlands Gear
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Badlands Gear mailing address
9865 S 500 W
Sandy, UT 84070
Badlands Gear loyalty program
Badlands Gear offers a loyalty program called the Badlands Lodge Rewards. This program allows U.S. customers to earn points with each purchase, which can be redeemed for discounts on future hunting gear and apparel purchases.
Badlands Gear social media channels
Badlands Gear executive customer service contacts
Primary Contact
Tyler Wolf
Customer Service Specialist
9865 S 500 W
Sandy, UT
twolf@badlandsgear.com
Secondary Contact
Blake Van Tussenbrook
Senior Marketing Manager
9865 S 500 W
Sandy, UT
bvantussenbrook@badlandsgear.com
Chief Executive
Jeff Moore
9865 S 500 W
Sandy, UT
jmoore@badlandsgear.com
Badlands Gears customer service policies
What is Badlands Gear’s terms of use policy?
Badlands Gear’s terms of use outline the rules and guidelines for using its website and services. It governs user conduct, account management, and the legal relationship between the company and its customers.
What is Badlands Gear’s privacy policy?
Badlands Gear’s privacy policy explains how the company collects, uses, and protects your personal information. It details how customer data is handled and what measures are in place to ensure privacy.
What is Badlands Gear’s mobile terms of service?
Badlands Gear’s mobile terms of service apply to the use of its mobile apps. It outlines the terms under which users can access and use the mobile services, including any limitations or responsibilities.
What is Badlands Gear’s accessibility policy?
Badlands Gear’s accessibility policy ensures that its website and services are accessible to users with disabilities. It includes the company’s commitment to making digital content usable for everyone, including those with visual, auditory, and other impairments.
Badlands Gear self-service links
Where can I find information about Badlands Gear's warranty and repairs?
You can find information about Badlands Gear’s warranty and repairs on its self-service warranty and repairs page, which explains how to submit warranty claims and get your product repaired or replaced.
Where can I learn about Badlands Gear’s returns and exchanges process?
The returns and exchanges page on Badlands Gear’s website provides details on how to return or exchange items, including conditions and eligibility requirements.
Where can I find Badlands Gear’s shipping information?
Badlands Gear’s shipping information is available on the shipping page, where you can learn about shipping options, costs, and estimated delivery times.
How can I request a replacement from Badlands Gear?
Information on how to request a replacement for a defective or damaged item can be found on Badlands Gear’s replacements page, where the process and eligibility for replacements are explained.
How can I contact Badlands Gear customer service?
To contact Badlands Gear call (800) 782-4356 or email info@badlandsgear.com.
Does Badlands Gear have an online chat service?
Yes, Badlands Gear can be contacted via an online chat service.
Where can I buy Badlands Gear?
Badlands products are available through the website, as well as through authorized retailers and online platforms like Amazon.
How to get professional help with your Badlands Gear problem
If you need help with Badlands Gear, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
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