Backcountry

Backcountry specializes in outdoor gear and apparel. It sells products for activities like hiking, skiing, snowboarding, camping, and more. The company offers equipment and clothing from popular outdoor brands, along with advice for outdoor enthusiasts.

Telephone
Customer service : (800) 409-4502
Email
Mailing address
295 Technology Drive
Christiansburg, VA 24073-7383
Website
backcountry.com

What you need to know about Backcountry

We have not received any recent complaints about Backcountry.

How to resolve a problem with Backcountry

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Verified contacts

Backcountry customer service executives

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Primary
Colleen Burns
Senior Director
Secondary
Benjamin Gross
Chief People Officer and General Counsel
Chief Executive
Melanie Cox
Chief Executive

Frequently asked questions about Backcountry

Contact Backcountry by phone at (800) 409-4502, via live chat on its website or submit a request online.
You can reach Backcountry’s warranty department by emailing: warranty@backcountry.com.
No, Backcountry does not offer a lifetime warranty on products.
Yes, you can cancel your Backcountry order if it hasn’t been shipped yet. You’ll need to contact its customer service at (800) 409-4502 as soon as possible to request cancellation.
Backcountry is headquartered in Park City, Utah, United States.

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