Audi USA Customer Service Contacts

Audi USA collects and processes personal data through its websites, mobile applications, products, and services, as outlined in its privacy statements. Data protection measures vary depending on the model year of the vehicle, Model Year 2019 and newer vehicles follow the 2019 privacy statement, while older models default to the 2018 Privacy statement unless the owner agrees to the updated terms. These policies describe how Audi USA gathers, uses, and shares personal information.

Audi USA’s terms of service set conditions for using its services, including myAudi and Audi connect. Users must comply with legal and safety guidelines, and Audi reserves the right to modify, suspend, or terminate services without notice, with no obligation for refunds. Users are responsible for maintaining their vehicles and cannot use services for illegal or abusive purposes. Audi collects and processes user data as outlined in its privacy statement. Some services, like Wi-Fi hotspots, are provided by third parties with separate terms, for which Audi is not responsible.

Audi dealerships across the U.S. offer trade-in services. You can use the Audi USA Trade-In Tool to estimate your vehicle’s value and locate a nearby dealer.

To apply for Audi financing in the U.S., visit the Audi Financial Services application portal. Approval is based on your credit score, and need to provide proof of income, identification, and possibly insurance. Use the Audi Dealer Locator to find a dealership near you.