AuctionNinja

AuctionNinja is an online auction platform that is a division of Blackrock Galleries.

Mailing address
5 Progress Drive
Shelton, CT 06484
Website
auctionninja.com/contact

What you need to know about AuctionNinja

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with AuctionNinja

Try self-service first

Use our proven resolution methods, or AuctionNinja’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does AuctionNinja respond?

Phone support
AuctionNinja does not provide a direct phone number for customer support. However, the company offers an online contact form for users to submit inquiries.
Email support
AuctionNinja does not provide a direct email address for customer support. However, the company offers an online contact form for users to submit inquiries.
Live chat
AuctionNinja does not offer a live chat feature for customer support.
Social media
AuctionNinja is active on social media through platforms such as Facebook and Instagram; however, it does not provide customer support via these channels.
Help center/FAQ
AuctionNinja provides a help center and FAQ section for immediate assistance, where users can find answers to common questions and submit support requests.
Verified contacts

AuctionNinja customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Joseph Panarese
Operations Manager
Secondary
Grant Panarese
Co-founder
Chief Executive
Christie Spooner
Chief Executive

AuctionNinja customer service policies

AuctionNinja’s privacy policy outlines how the company collects, uses, and protects user information when individuals interact with its online auction platform. Personal data, including name, email, phone number, payment details, and bidding history, are collected to facilitate account management, payment processing, and auction participation.

AuctionNinja loyalty program

AuctionNinja does not have a loyalty program.

Frequently asked questions about AuctionNinja

Black Rock Galleries is the parent company of AuctionNinja.
You can contact AuctionNinja customer service via the online contact form on the website.

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