Atlanta Journal-Constitution Customer Service Contacts

The Atlanta Journal-Constitution is a daily newspaper serving the Atlanta metropolitan area and surrounding regions

How to reach a person at Atlanta Journal-Constitution

Toll Free: (800) 933-9771

Atlanta Journal-Constitution Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Atlanta Journal-Constitution

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Atlanta Journal-Constitution

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Atlanta Journal-Constitution mailing address

223 Perimeter Center Parkway NE
Atlanta, GA 30346

Atlanta Journal-Constitution social media channels

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Atlanta Journal-Constitution executive customer service contacts

Primary Contact
Leroy Chapman
Editor-in-Chief
223 Perimeter Center Parkway NE
Atlanta, GA 30346
Leroy.Chapman@ajc.com

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Secondary Contact
Janel Davis
Managing Editor
223 Perimeter Center Parkway NE
Atlanta, GA 30346
janel.davis@ajc.com

LinkedIn

Chief Executive
Jennifer Brett
223 Perimeter Center Parkway NE
Atlanta, GA 30346
jbrett@ajc.com

LinkedIn

Frequently asked questions about Atlanta Journal-Constitution

How can I contact Atlanta Journal-Constitution customer service?

When can I contact Atlanta Journal-Constitution customer service?

Monday to Friday, 6:30 a.m. to 5 p.m., Saturday from 7:30 a.m. to 11:30 a.m., Sunday from 8 a.m. to 1 p.m. (all times Eastern).

How do I start a new subscription?

You can start a new subscription by visiting the AJC website and navigating to the subscription section. Alternatively, contact customer service at (800) 933-9771 or email customercare@ajc.com.

How can I cancel my subscription?

To cancel your subscription, contact AJC customer service at (800) 933-9771 or email customercare@ajc.com. Be prepared to provide your account information for verification.

Can I pause my subscription if I go on vacation?

Yes, you can place a temporary hold on your subscription by logging into your account on the AJC website or by contacting customer service at (800) 933-9771 or email customercare@ajc.com.

What should I do if my newspaper is missing or late?

If your newspaper is missing or late, you can report it by contacting the customer service at (800) 933-9771 or email customercare@ajc.com, or by logging into your account on the AJC website.

Can I change my delivery address?

Yes, you can change your delivery address by logging into your account on the AJC website or by contacting customer service at (800) 933-9771 or email customercare@ajc.com.

How can I view and pay my bill?

You can view and pay your bill online by logging into your account on the AJC website. You can also pay by mail or by contating customer service at (800) 933-9771 or email customercare@ajc.com.

What payment methods are accepted?

AJC accepts various payment methods, including credit/debit cards (Visa, MasterCard, American Express, and Discover), electronic checks, and traditional checks sent by mail.

Does my print subscription include digital access?

Yes, most print subscriptions include access to the digital edition of the AJC. You can access digital content by logging into your account on the AJC website or through the AJC app.

How do I access my digital subscription?

To access your digital subscription, log into your account on the AJC website or download the AJC app on your smartphone or tablet and sign in with your account credentials.

I forgot my password. How can I reset it?

You can reset your password by clicking on the “Forgot Password” link on the AJC login page and following the instructions to reset your password.

How to get professional help with your Atlanta Journal-Constitution problem

If you need help with Atlanta Journal-Constitution, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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