American Queen Voyages Customer Service Contact Support Via Phone Email Exec Contacts

American Queen Voyages is a newly created line merging The American Queen Steamboat Company and Victory Cruise Lines. The line will now offer lake, ocean and expedition sailings under the one brand.

Responsiveness rating

3/5

American Queen Voyages often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about American Queen Voyages

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with American Queen Voyages

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

2400 E Commercial Blvd Ste 1200
Fort Lauderdale, FL 33308
www.aqvoyages.com

Phone Contacts

Customer Service: (833) 583-1632
Toll Free: 1300-680-374

For reservations and booking support, please call (833) 583-1632 from Monday to Friday between 9am to 8pm EST; or, Saturday from 9am to 6pm EST. Please note, special business hours may apply on select holiday dates.

If you wish to contact us by email, please email us directly at [email protected]

If you are presently onboard or have previously sailed with us, and wish to speak to someone in guest relations or customer service please email [email protected].