Airalo Customer Service Contacts

Airalo is a global mobile virtual network operator (MVNO) that provides eSIMs (embedded SIM cards) for travelers.

How to reach a person at Airalo

Airalo Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Airalo

We have not received any recent complaints about Airalo.

How to resolve a problem with Airalo

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Airalo mailing address

Airalo Inc.
6 Raffles Boulevard
Suite 03-308
Marina Square, Singapore 039594

Airalo social media channels

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Airalo executive customer service contacts

Primary Contact
Melvin Ng
Senior Director
6 Raffles Boulevard
Suite 03-308
Marina Square, Singapore 039594
Melvin.Ng@airalo.com

Secondary Contact
Abraham Burak
Co-Founder and Chief Operating Officer
6 Raffles Boulevard
Suite 03-308
Marina Square, Singapore 039594
Abraham@airalo.com

Chief Executive
Ahmet Bahadır Özdemir
6 Raffles Boulevard
Suite 03-308
Marina Square, Singapore 039594
Bahadir@airalo.com

Frequently asked questions about Airalo

How do I contact Airalo support?

You can contact Airalo support through its website by submitting a support ticket or by emailing support@airalo.com.

What is Airalo?

Airalo is a global mobile virtual network operator that provides eSIMs (embedded SIM cards) for travelers.

Who owns Airalo?

Airalo is a privately held company co-founded by Abraham Burak and Ahmet Bahadır Özdemir.

Who is the CEO of Airalo?

The CEO of Airalo is Ahmet Bahadır Özdemir.

How to get professional help with your Airalo problem

If you need help with Airalo, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.