Afterpay is a “buy now, pay later” service that allows customers to purchase items and pay for them in four interest-free installments.
Afterpay Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Afterpay
We have not received any recent complaints about Afterpay.
How to resolve a problem with Afterpay
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Afterpay mailing address
Afterpay US, Inc
PO Box 328
San Francisco, CA 94104-0328
Afterpay executive customer service contacts
Primary Contact
Michael Ryan
Vice President
406 Collins Street
Melbourne, Victoria 3000
Michael@afterpay.com.au
Secondary Contact
Alanna Gregory
Growth & Marketing Leader
406 Collins Street
Melbourne, Victoria 3000
Alanna@afterpay.com.au
Chief Executive
Anthony Eisen
406 Collins Street
Melbourne, Victoria 3000
Anthony@afterpay.com.au
How do I complain to Afterpay?
Complaints can be lodged through the Afterpay website or by contacting its customer service directly.
What is Afterpay's phone number in the USA?
Call Afterpay at (855) 597-7368.
How do I send an email to Afterpay?
Email Afterpay at info@afterpay.com.
Where is Afterpay headquartered?
Afterpay is headquartered in San Francisco, California, in the United States.
How to get professional help with your Afterpay problem
If you need help with Afterpay, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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