Affirm is a financial technology company that offers point-of-sale financing and buy-now-pay-later services for consumers.
Affirm Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Affirm
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Affirm
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Affirm mailing address
650 California St FL 12
San Francisco, CA 94108-2716
Affirm executive customer service contacts
Primary Contact
Yana Prystupa
Senior Vice President, Operations
650 California St FL 12
San Francisco, CA 94108-2716
Yana.Prystupa@affirm.com
Secondary Contact
Vishal Kapoor
EVP and Chief of Staff
650 California St FL 12
San Francisco, CA 94108-2716
Vishal.Kapoor@affirm.com
Chief Executive
Max Levchin
650 California St FL 12
San Francisco, CA 94108-2716
Max.Levchin@affirm.com
Does Affirm have an online contact form?
Yes, you can find the online contact form here.
How can I contact Affirm customer service?
Call (855) 460-1073 or email help@affirm.com.
What credit score is needed to qualify for Affirm?
Affirm does not require a minimum credit score, but the company does consider your credit history and other factors. Approval is based on a variety of criteria.
How to get professional help with your Affirm problem
If you need help with Affirm, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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