Are you traveling more after the TSA’s unpopular scandowns?
Compelling journalism connects dots, telling a story by revealing a bigger picture. But what happens when you connect the wrong dots?
Commentary
Elliott Advocacy is a nonprofit organization that mediates cases between consumers and businesses. These are commentary articles that detail our efforts and provide educational information for consumers.
Liar, liar! 28 percent of hotel guests admit they stretched the truth for a discount
If you’ve ever fudged a few facts to get a hotel discount, you’re not alone. Almost 3 in 10 hotel guests admit they stretched the truth to save a few bucks, according to a new survey.
What would you do? No refund for a canceled Air Baltic flight
irje Viise and a friend were scheduled to fly from Tallinn, Estonia to Berlin by way of Riga on Air Baltic. They had booked their airline tickets through Expedia. But something happened between Estonia’s capital and Germany.
Is this enough compensation? They canceled my Egypt tour, but all I get is a credit?
When an airline cancels a flight, you’re entitled to a refund. When a hotel turns you away, you get your money back. Same thing when your cruise is canceled or your car rental company doesn’t have the vehicle for which you prepaid.
What do airline passengers really want — besides a good fare?
What’s the first thing you look for in an airline ticket?
Don’t get scammed! 4 cons that target travelers – and how to spot them
Nancy Miller considers herself an experienced traveler, so on a recent trip to Bangkok, the last thing she thought she’d get suckered by was a scam aimed at gullible tourists.
Do the TSA’s new body scanners solve our screening problems?
The TSA is at it again. Earlier this week, it announced that in an effort to “enhance security while strengthening privacy protection” it had begun testing new scanning technology that doesn’t show screeners naked images of passengers.
That’s ridiculous! What’s with this $150 fee to redeposit my frequent flier miles?
If you’re a card-carrying frequent flier, you probably already know that several airlines – including American Airlines, Delta Air Lines and US Airways – charge $150 to redeposit frequent flier miles into your account.
Is this enough compensation? My wife broke her neck, but my cruise line will only give me a 25 percent refund
Jerry McClure and his wife were looking forward to a seven-day western Caribbean cruise on the Holland America Ryndam late last year, when disaster struck. McClure’s wife fell and broke her neck less than a month before they were scheduled to fly to Tampa to board the ship.
TSA backtracks on private screeners amid lawsuits
It’s not hard to image how much louder the public outcry would have been during the pat-down controversy last year if the Transportation Security Administration had also shut down it Screening Partnership Program, which allowed airports to privatize their security.