Payless denies car rental damage appeal, but did this driver give in too soon?
Payless wanted Shannon Lewis to pay up after it claimed she damaged one of its rental cars in Las Vegas.
Commentary
Elliott Advocacy is a nonprofit organization that mediates cases between consumers and businesses. These are commentary articles that detail our efforts and provide educational information for consumers.
My mobile phone doesn’t work — how about a refund?
Konstantin Goranovic’s wife’s T-Mobile phone doesn’t work. Never has. He wants out of his contract. But T-Mobile won’t let him. Why not?
How passengers exact revenge on fee-happy airlines
Aaron Fox is not the vindictive type. He’s a surfer, which if you look it up in the dictionary, is synonymous with “laid back.”
I couldn’t get a customs stamp — is a refund out of the question?
What’s an immigration stamp worth? If you said $61.55, you must know Nancy Bestor. She’s been fighting with her credit card over a tax refund after a recent trip to Italy, and she wants me to help.
What should I do about this $50 phone bill?
Tyson Howard has to pay a $50 phone bill at his hotel. But wait — aren’t long-distance calls “free”? Well, kinda.
Looks like United may not be a lost cause after all
For the better part of the last year, I’ve thought United Airlines was a lost cause.
An early termination fee — and now, a collection agency
Verizon has sent a collection agency after Christopher Clauson after he cancels his phone service. Is there any way to get them off his back?
A legitimate complaint wrapped inside a frivolous one — should I let this case go?
I don’t normally dismiss cases reflexively, but when I hear someone complaining about special meals, it takes a lot for me to follow through and contact an airline on their behalf.
Charged an extra $400 for a vacation I can’t take
Ruth Hartmann has to cancel her yoga retreat to Costa Rica after she lands in the hospital. Why is her resort asking her to pay an extra $400 for a vacation she can’t take?